When this happens...
FreshdeskNew Ticket
Then do this...
CyfePush Value

Effective customer support is all about efficiency. If you want to track how many Freshdesk tickets you're receiving over time, try connecting Freshdesk to Cyfe by using Zapier. This Zap will automatically push a value to your Cyfe dashboard each time a new ticket is created in Freshdesk.

How it works

  1. You receive a new ticket in Freshdesk
  2. Zapier detects the ticket, and pushes a value to your Cyfe dashboard automatically

What you need

  1. A Freshdesk
  2. A Cyfe account, with at least one Push API widget set up on your dashboard

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Cyfe and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Push Value

Pushes new value to Cyfe Push API widget.

Update Contact

Triggers when a user is updated.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Cyfe is an all-in-one business dashboard app that helps you easily monitor all your business data from one place (e.g. social media, analytics, marketing, sales, support, infrastructure, etc).

See Cyfe Integrations