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2. Choose an Action
The event an automation performs after it's triggered
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A trigger is where automation begins

A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.
A trigger is the event that kicks off your automated workflow.

Now it's time for action

An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.
An action is the event that your automated workflow performs when triggered.

And that's it! You've just created a Zap.

A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.
Triggers and actions are the main components of every automated workflow.

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An illustration representing how to automate lead management with Zapier.

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Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • File key
      Required
    • Order Id
      Required
    Action
    Write
    • Reference
    • Select device identifier
      Required
    • Delivery method
      Required
    • Repair service location
      Required
    • Customer
      Required
    • Include notes?
      Required
    • Include tasks?
      Required
    • Draft
    • Internal Location
    • Service Queue assignment
      Required
    • Contact Name
    • Contact Company
    • Contact Email
    • Contact Phone
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Name
    • City
    • Postal Code
    • State
    • Country
    • Custom Fields relative to this device
    • Priority
    • Custom Reference
    • Custom Reference 2
    • Internal Reference
    • Tags
    Action
    Write
    • Device ID
    • Device name
    • Modified at
    • Device configuration
    • Unique serial number
    • Purchase date
    • Device model
    Action
    Search
    • File key
      Required
    • Order Id
      Required
    Action
    Write
    • Serial number
      Required
    • Device name
      Required
    • IMEI Number
    • IMEI Number 2
    • Device configuration
    • Brand
    • Purchase country
    • Purchase date
    • Custom Fields relative to this device
    Action
    Write
    • URL of file
      Required
    Action
    Write
    • Device ID
    • Device name
    • Modified at
    • Device configuration
    • Unique serial number
    • Purchase date
    • Device model
    • Serial number
      Required
    • Device name
      Required
    • IMEI Number
    • IMEI Number 2
    • Device configuration
    • Brand
    • Purchase country
    • Purchase date
    • Custom Fields relative to this device
    Action
    Search or write
    • Serial number
      Required
    • Device name
      Required
    • IMEI Number
    • IMEI Number 2
    • Device configuration
    • Brand
    • Purchase country
    • Purchase date
    • Custom Fields relative to this device
    Action
    Write
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About Fixably
Fixably unlocks all the tools you need to successfully run your repair and service business.
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  • IT Operations
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fixably logo
About Fixably
Fixably unlocks all the tools you need to successfully run your repair and service business.
Help
Related categories

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