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Microsoft Excel + TOPdesk

Microsoft Excel + TOPdesk

Microsoft Excel + TOPdesk integrations

Create rows in Microsoft Excel when new incidents are reported in TOPdesk

Improve your response time to operational mishaps by streamlining your workflow. This automation initiates whenever a new incident is recorded in TOPdesk. It promptly appends the details as a new row in a designated Microsoft Excel table. This solution keeps your information organized and readily available for further analysis or reporting, simplifying your incident management process.

  1. When this happens...
    New Incident
    New Incident
    New IncidentTriggers when a new incident is created.
  2. automatically do this!
    Add Row to Table
    Add Row to Table
    Add Row to TableAdds a new row to the end of a specific table.
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More things you can do with TOPdesk and Microsoft Excel

Discover other triggers and actions you can use with TOPdesk and Microsoft Excel

    • Trigger Condition
      Required
    • Status (First or second line)
      Required
    • Category
    • Subcategory
    • Operator Group
    • Supplier
    Trigger
    Polling
    Try It
    • Trigger Condition
      Required
    • External Number Filled Condition
    • Level (First or second line)
      Required
    • Entry type
    • Call type
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Operator Group
    • Supplier
    • Status (Processing Status)
    Trigger
    Polling
    Try It
    • Trigger Condition
      Required
    • External Number Filled Condition
    • Level (First or second line)
      Required
    • Entry type
    • Call Type
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Operator Group
    • Supplier
    • Status (Processing Status)
    Trigger
    Polling
    Try It
    • Incident Number
      Required
    • Brief description
    • Action
    • Set action invisible for caller
    • External Number
    • Category
    • Subcategory
    • Impact
    • Urgency
    • Priority
    • Target Date
    • Operator Group
    • Status
    • Closure code
    • Feedback Rating
    • Feedback Message
    • Id
    • Type
    • Date
    Action
    Write
    • Operator Group
    Trigger
    Polling
    Try It
    • Operator Group
    Trigger
    Polling
    Try It
    • Incident status
    • Caller Type
      Required
    • Brief description
    • Request
    • Action
    • Set action invisible for caller
    • Entry type
    • Call type
    • Category
    • Subcategory
    • External Number
    • Impact
    • Urgency
    • Priority
    • Operator group
    • Processing Status
    • Closure code
    • Supplier
    • Feedback Rating
    • Feedback Message
    • Major Call
    • Linked to Major Call
    • Id
    • Type
    • Date
    Action
    Write
    • Incident number
      Required
    • Invisible for caller
    Action
    Search
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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