Effective customer support is all about efficiency. If you want to track how many Freshdesk tickets you're receiving over time, try connecting Freshdesk to Cyfe by using Zapier. This Zap will automatically push a value to your Cyfe dashboard each time a new ticket is created in Freshdesk.
How it works
- You receive a new ticket in Freshdesk
- Zapier detects the ticket, and pushes a value to your Cyfe dashboard automatically
What you need
- A Freshdesk
- A Cyfe account, with at least one Push API widget set up on your dashboard
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Triggers when a new customer is created.
Pushes new value to Cyfe Push API widget.
Triggers when a Note is added to a Ticket.
Allows you to create a Company entry in Freshdesk.
Triggers when there is a new ticket is created in Freshdesk.
Create a ticket in Freshdesk for your domain.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a user is updated.
Add Private or Public notes to a Freshdesk Support Ticket.