Channel Talk + Notion

Create new Notion items from new Channel Talk user chat messages

Stay connected and organized with this workflow. When a new user chat message comes up in Channel Talk, it will promptly create a database item within your Notion app. This automatic process not only saves time but ensures every conversation is accounted for effectively. Streamline your communication and documentation with this efficient workflow.

When this happens...
New UserChat Message
Triggers when a new message is created in a user chat.
TriggerInstant
automatically do this!
Create Database Item
Creates an item in a database.
ActionWrite

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Supported triggers and actions

- Use whitelist for tagsRequired
Trigger
Instant
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New Message Posted to Team Chat Group
Triggers when a new message is posted in Team Chat Group.
Trigger
Instant
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- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
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UserChat Closed
Triggers when UserChat is closed.
Trigger
Instant
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- Filter only when first openedRequired
Trigger
Instant
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- ProfileRequired
Action
Write
- Member IDRequired
- Profile
Action
Write

- UserChatRequired
- Bot Name
- Message TextRequired
Action
Write
- DatabaseRequired
Trigger
Polling
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- Page IdRequired
Trigger
Polling
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- PageRequired
- CommentRequired
Action
Write
- Parent PageRequired
- Title
- Content
- Icon
- Cover
Action
Write
- Item IDRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Retrieve Database
This action retrieves a database in Notion using the ID of the database.
Action
Write
- PageRequired
Action
Search
- TitleRequired
- Exact MatchRequired
Action
Search
- PageRequired
- CommentRequired
Action
Search or write

Manager Assigned to UserChat
Triggers when a manager is assigned to user chat.
Trigger
Instant
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- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
Try It
- Use whitelist for tagsRequired
Trigger
Instant
Try It
New UserChat Message
Triggers when a new message is created in a user chat.
Trigger
Instant
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UserChat Snoozed
Triggers when UserChat is snoozed.
Trigger
Instant
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- UserRequired
Action
Write
- GroupRequired
- Bot Name
- Message TextRequired
Action
Write
- Member IDRequired
Action
Search
- DatabaseRequired
Trigger
Polling
Try It
- DatabaseRequired
- ItemRequired
Action
Write
- DatabaseRequired
- Content
- Content Format
Action
Write
- PageRequired
- ContentRequired
Action
Write
- DatabaseRequired
- ItemRequired
- Content
Action
Write
Retrieve a Page
This action retrieves a specific page from Notion using its ID. The page id can be a normal page or a database item.
Action
Write
- Block IdRequired
Action
Search
- DatabaseRequired
Action
Search
Get Page and Children
Retrieves a page by its ID and all of its block children.
Action
Search
- DatabaseRequired
- Content
- Content Format
Action
Search or write

About Channel Talk

Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.

Learn more

Related categories

Customer Support

About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

Learn more

Related categories

Task Management

Related Zap Templates

Create new Notion database items from closed Channel Talk user chats

Create database items in Notion when new user chats are assigned to managers in Channel Talk

Channel Talk + Notion

Create new Notion items from new Channel Talk user chat messages

UserChat Tags Added

New Message Posted to Team Chat Group

Member Contact Created or Updated

UserChat Closed

UserChat Opened

Creates a New Lead

Create or Update Member

Send Message to UserChat

New Database Item

Updated Page

Add Comment

Create Page

Restore Database Item

API Request (Beta)

Retrieve Database

Get Page Comments

Find Page (By Title)

Find or Create Comment

Manager Assigned to UserChat

Lead Contact Created or Updated

UserChat Tags Removed

New UserChat Message

UserChat Snoozed

Create UserChat

Send Message to Group in Team Chat

Find User by MemberID

Updated Database Item

Archive Database Item

Create Database Item

Add Content to Page

Update Database Item

Retrieve a Page

Retrieve Block Children

Find Database Item

Get Page and Children

Find or Create Database Item

About Channel Talk

Related categories

About Notion

Related categories

Related Zap Templates

Related Zap Templates