Channel Talk + Notion

Create new Notion items from new Channel Talk user chat messages

Stay connected and organized with this workflow. When a new user chat message comes up in Channel Talk, it will promptly create a database item within your Notion app. This automatic process not only saves time but ensures every conversation is accounted for effectively. Streamline your communication and documentation with this efficient workflow.

When this happens...
New UserChat Message
Triggers when a new message is created in a user chat.
TriggerInstant
automatically do this!
Create Database Item
Creates an item in a database.
ActionWrite

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Supported triggers and actions

What does this mean?

- Use whitelist for tagsRequired
Trigger
Instant
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New Message Posted to Team Chat Group
Triggers when a new message is posted in Team Chat Group.
Trigger
Instant
Try It
- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
Try It
UserChat Closed
Triggers when UserChat is closed.
Trigger
Instant
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- Filter only when first openedRequired
Trigger
Instant
Try It

- ProfileRequired
Action
Write
- Member IDRequired
- Profile
Action
Write

- UserChatRequired
- Bot Name
- Message TextRequired
Action
Write
- DatabaseRequired
Trigger
Scheduled
Try It
- DatabaseRequired
- Content
- Content Format
Action
Write
- DatabaseRequired
- ItemRequired
- Content
Action
Write
Retrieve a Page
This action retrieves a specific page from Notion using its ID. The page id can be a normal page or a database item.
Action
Write
- DatabaseRequired
Action
Search
- DatabaseRequired
- Content
- Content Format
Action
Search or write

Manager Assigned to UserChat
Triggers when a manager is assigned to user chat.
Trigger
Instant
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- Check email qualifiedRequired
- Check mobileNumber qualifiedRequired
Trigger
Instant
Try It
- Use whitelist for tagsRequired
Trigger
Instant
Try It
New UserChat Message
Triggers when a new message is created in a user chat.
Trigger
Instant
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UserChat Snoozed
Triggers when UserChat is snoozed.
Trigger
Instant
Try It
- UserRequired
Action
Write
- GroupRequired
- Bot Name
- Message TextRequired
Action
Write
- Member IDRequired
Action
Search
- DatabaseRequired
Trigger
Scheduled
Try It
- Parent PageRequired
- Title
- Content
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Database
This action retrieves a database in Notion using the ID of the database.
Action
Write
- TitleRequired
- Exact MatchRequired
Action
Search

About Channel Talk

Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.

Related categories

Customer Support

About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

Learn more

Related categories

Task Management

PRODUCTS

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Channel Talk + Notion

Create new Notion items from new Channel Talk user chat messages

UserChat Tags Added

New Message Posted to Team Chat Group

Member Contact Created or Updated

Check email qualifiedRequired

Check mobileNumber qualifiedRequired

UserChat Closed

UserChat Opened

Filter only when first openedRequired

Creates a New Lead

ProfileRequired

Create or Update Member

Member IDRequired

Profile

Send Message to UserChat

UserChatRequired

Bot Name

Message TextRequired

New Database Item

DatabaseRequired

Create Database Item

DatabaseRequired

Content

Content Format

Update Database Item

DatabaseRequired

ItemRequired

Content

Retrieve a Page

Find Database Item

DatabaseRequired

Find or Create Database Item

DatabaseRequired

Content

Content Format

Manager Assigned to UserChat

Lead Contact Created or Updated

Check email qualifiedRequired

Check mobileNumber qualifiedRequired

UserChat Tags Removed

Use whitelist for tagsRequired

New UserChat Message

UserChat Snoozed

Create UserChat

UserRequired

Send Message to Group in Team Chat

GroupRequired

Bot Name

Message TextRequired

Find User by MemberID

Member IDRequired

Updated Database Item

DatabaseRequired

Create Page

Parent PageRequired

Title

Content

API Request (Beta)

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Retrieve Database

Find Page (By Title)

TitleRequired

Exact MatchRequired

About Channel Talk

Related categories

About Notion

Related categories

Related Zap Templates

Related Zap Templates