Connect Channel Talk to Jira Software Cloud and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Channel Talk with Jira Software Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from Channel Talk

A trigger is an event that starts your Zap and runs the workflow. For example, with Channel Talk, a trigger could be "UserChat Tags Added."

A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Cloud

An action is what takes place after the automation is triggered. For example, with Jira Software Cloud, the action could be "Add Attachment to Issue."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Channel Talk to Jira Software Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect Channel Talk and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect Channel Talk and Jira Software Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Use whitelist for tags
  Required
Trigger
Instant
Try It
New Message Posted to Team Chat Group
Triggers when a new message is posted in Team Chat Group.
Trigger
Instant
Try It
- Check email qualified
  Required
- Check mobileNumber qualified
  Required
Trigger
Instant
Try It
UserChat Closed
Triggers when UserChat is closed.
Trigger
Instant
Try It
- Filter only when first opened
  Required
Trigger
Instant
Try It

- Profile
  Required
Action
Write
- Member ID
  Required
- Profile
  Required
Action
Write

- UserChat
  Required
- Bot Name
- Message Text
  Required
Action
Write
- Project
- Status
Trigger
Scheduled
Try It
- Project
- Status
Trigger
Scheduled
Try It
- Info
- Jira Cloud Site
  Required
- Jira Email Address
  Required
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- Issue
  Required
- User
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Summary
- Key
Action
Search
- Search by Parameter
  Required
Action
Search
- Summary
- Key
- Format_info
- Project
Action
Search or write

Manager Assigned to UserChat
Triggers when a manager is assigned to user chat.
Trigger
Instant
Try It
- Check email qualified
  Required
- Check mobileNumber qualified
  Required
Trigger
Instant
Try It
- Use whitelist for tags
  Required
Trigger
Instant
Try It
New UserChat Message
Triggers when a new message is created in a user chat.
Trigger
Instant
Try It
UserChat Snoozed
Triggers when UserChat is snoozed.
Trigger
Instant
Try It
- User
  Required
Action
Write
- Group
  Required
- Bot Name
- Message Text
  Required
Action
Write
- Member ID
  Required
Action
Search
- JQL
- Order_by
Trigger
Scheduled
Try It
- Info
- Jira Cloud Site
  Required
- Jira Email Address
  Required
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Format_info
- Project
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Project
- Name
  Required
Action
Search
- JQL
Action
Search
- Keyword
  Required
Action
Search

Automate Jira Software Cloud: get inspired on the Zapier blog

About Channel Talk

Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.

Help

Related categories

Customer Support

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more Help

Related categories

Project Management

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