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Capsule CRM + Delighted

Create new Capsule CRM opportunities from Delighted responses

Easily turn positive customer feedback into potential business opportunities with this seamless workflow. When a new response comes in through Delighted, an opportunity is created within Capsule CRM, ensuring no customer satisfaction goes unnoticed. This efficient automation helps keep your team organized and focused on nurturing relationships and securing deals.

Easily turn positive customer feedback into potential business opportunities with this seamless workflow. When a new response comes in through Delighted, an opportunity is created within Capsule CRM, ensuring no customer satisfaction goes unnoticed. This efficient automation helps keep your team organized and focused on nurturing relationships and securing deals.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    Capsule CRMCapsule CRM
    Create Opportunity

    Creates a new Opportunity.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
capsulecrm logo
capsulecrm logo

About Capsule CRM

Capsule is an online CRM for managing contacts, tasks and sales opportunities. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.

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