When this happens...
BugHerdNew Bug
Then do this...
FreshdeskCreate Ticket

Provide the ultimate help desk for your customers when you use this BugHerd to Freshdesk automation. Set it up, and each time a new bug is reported, Zapier will create a new ticket in Freshdesk. Respond to your customers quickly and provide great customer service.

How It Works

  1. A new bug is reported in BugHerd
  2. Zapier creates a new ticket in Freshdesk

What You Need

  • BugHerd account
  • Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect BugHerd + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
BugHerd
New Comment

Triggers when a comment is added on any bug in a specific project.

BugHerd
New Bug

Create a new bug in a specific project.

BugHerd
New Bug

Triggers when a new bug is created on a specific project

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

BugHerd
Updated Bug

Triggers when a property on an existing bug is changed inside a specific project.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

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Become a Zapier Integration Partner

Project management and bug tracking for web developers and designers. BugHerd helps you capture feedback, resolve issues, and manage web projects effortlessly.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.