AskNicely + Shopify

Follow up new Shopify orders with AskNicely NPS surveys

  1. When this happens

    Step 1: Updated Order

  2. Then do this

    Step 2: Add Survey Participant

Following up on new orders with surveys helps you stay on track with customer satisfaction, but takes time when done manually. This integration can take care of that for you. It will be triggered by every new order placed through your Shopify store, sending out an AskNicely NPS survey to your customer after an (optional) delay based on your delivery process. Get feedback from customers at the most relevant point in time, and they'll be most likely they'll respond with reliable results.

How this Shopify-AskNicely integration works:

  1. A new order is placed in Shopify
  2. Zapier sends an AskNicely NPS survey (after an optional wait period) to the customer who placed the order.

Apps involved

  • Shopify
  • AskNicely

Supported triggers and actions

What does this mean?
asknicely logo
asknicely logo
asknicely logo

About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Related categories

  • Forms & Surveys

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