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Follow up new Shopify orders with AskNicely NPS surveys

  1. When this happensStep 1: Updated Order

  2. Then do thisStep 2: Add Survey Participant

Following up on new orders with surveys helps you stay on track with customer satisfaction, but takes time when done manually. This integration can take care of that for you. It will be triggered by every new order placed through your Shopify store, sending out an AskNicely NPS survey to your customer after an (optional) delay based on your delivery process. Get feedback from customers at the most relevant point in time, and they'll be most likely they'll respond with reliable results.

How this Shopify-AskNicely integration works:

  1. A new order is placed in Shopify
  2. Zapier sends an AskNicely NPS survey (after an optional wait period) to the customer who placed the order.

Apps involved

  • Shopify
  • AskNicely
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Connect AskNicely + Shopify in Minutes

It's easy to connect AskNicely + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Response

Triggers when a customer responds with a score or comment.

Create Customer

Creates a new customer.

Create Order

Creates a new order (with line item support).

Create Product Variant

Creates a new product variant.

Update Product

Updates an existing product. Replaces only data that is set.

Create Blog Entry

Creates a new blog post.

Update Inventory Quantity

Updates the quantity of an existing product variant.

Create Product

Creates a new product.

Update Customer

Updates an existing customer. Replaces only data that is set.

Update Product Variant

Updates an existing product variant. Replaces only data that is set.

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