Connect Amazon CloudWatch and Salesforce to unlock the power of automation

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Choose a Trigger

Choose an Action

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How Zapier works

Zapier makes it easy to integrate Amazon CloudWatch with Salesforce - no code necessary. See how you can get setup in minutes.

Select a trigger from Amazon CloudWatch

A trigger is an event that starts your Zap and runs the workflow. For example, with Amazon CloudWatch, a trigger could be "Alarm State Change."

A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Amazon CloudWatch to Salesforce

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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Make work flow with AI

Level up your Amazon CloudWatch to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Amazon CloudWatch + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon CloudWatch and Salesforce

What triggers are available when integrating Amazon CloudWatch with Salesforce through Zapier?

When we integrate Amazon CloudWatch with Salesforce, we provide triggers such as 'New Metric Data' in Amazon CloudWatch. This trigger enables immediate response in Salesforce when new data points become available, automating actions like logging or notifications based on triggers set in your workflows.

Can I automatically create a Salesforce case from a CloudWatch alarm using the integration?

Yes, you can set up an action to automatically create a Salesforce case whenever an alarm state changes in CloudWatch. This integration helps you quickly respond to incidents by converting alerts directly into cases for your service or support teams.

How do actions work when setting up an integration between CloudWatch and Salesforce?

Actions are configured to execute specific operations in Salesforce based on triggers from CloudWatch. For example, when a specific metric threshold is exceeded in CloudWatch, an action can be set up to update a record or notify a team within Salesforce.

Is it possible to update a custom object in Salesforce based on data from Amazon CloudWatch?

Yes, our integration allows you to update custom objects in Salesforce using data from Amazon CloudWatch. You can configure this by setting up the appropriate triggers and actions that map the incoming data appropriately to the fields of your custom object.

What are some typical use cases for integrating Amazon CloudWatch with Salesforce?

Typical use cases include creating leads or opportunities when specific metrics are reached, updating incident records with alarm details for quick follow-up, and tracking application performance issues by synchronizing logs between platforms.

How often can Zapier check for new metrics or alarms in Amazon CloudWatch?

Our platform typically checks for new metrics or alarms at intervals of 5 minutes. However, this may vary depending on your account type and configuration settings.

Does the integration support sending alerts from failed API calls monitored by Amazon CloudWatch directly into Salesforce?

Indeed, you can channel alerts about failed API calls tracked by Amazon CloudWatch into your Salesforce account. By setting this up as part of the workflow, teams can get real-time alerts for faster issue resolution.

Connect Amazon CloudWatch and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Region
- Alarm
Trigger
Polling
Try It
- Region
- Alarm
Action
Write
- Region
- Alarm
- State Value
  Required
- State Reason
  Required
Action
Write
New Contact
Triggers when a new Contact is created.
Trigger
Polling
Try It
- Salesforce Object
  Required
- Record (Optional)
Trigger
Polling
Try It

New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Trigger
Instant
Try It
- Disclaimer
- Salesforce Object
  Required
Trigger
Polling
Try It

- Campaign
  Required
- Contact
  Required
Action
Write
- Campaign
  Required
- Lead
  Required
Action
Write
- File
  Required
- Salesforce Object
  Required
- Description
- Attachment visibility
Action
Write
Create Contact
Creates a new contact.
Action
Write
- File
  Required
- Note Title
  Required
- Description
- Salesforce Object
  Required
Action
Write
- Note Title
  Required
- Note
- Salesforce Object
  Required
- Attachment visibility
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- To
  Required
- CC
- BCC
- Subject
  Required
- Email Format
  Required
- Sender Type
  Required
Action
Write
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
Action
Search
- Salesforce Object
  Required
- Search Results
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
Action
Search
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
- Use Assignment Rules
- Allow Duplicates
Action
Search or write

- Region
Trigger
Polling
Try It
- Region
- Alarm
Action
Write
New Case Attachment
Triggers when a new Attachment is added to a case.
Trigger
Polling
Try It
- History Object
  Required
Trigger
Polling
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Polling
Try It
- Salesforce Object
  Required
Trigger
Polling
Try It
- Salesforce Object
  Required
Trigger
Polling
Try It
- Salesforce Object
  Required
- Record
  Required
- File
  Required
- Visibility
  Required
Action
Write
- Lead
  Required
- Account
  Required
- Opportunity
- Create new opportunity?
- Converted Status
  Required
Action
Write
- Parent Object
  Required
- Use Assignment Rules
Action
Write
- Note Title
  Required
- Note Content
  Required
- Salesforce Object
  Required
Action
Write
- Use Assignment Rules
Action
Write
- Salesforce Object
  Required
- Use Assignment Rules
- Allow Duplicates
Action
Write
- Warning
- Salesforce Object
  Required
- Record ID
  Required
Action
Write
- Contact to Update
  Required
Action
Write
- Salesforce Object
  Required
- Contact to Update
  Required
- Use Assignment Rules
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Note
Action
Write
- Salesforce Object
  Required
- Search Value
  Required
- Second Field to Search By
- Second Search Value
- Search Operator
Action
Search
- Salesforce Object
  Required
- SOQL WHERE clause
  Required
Action
Search
- Salesforce Object
  Required
- Record ID
  Required
Action
Search
- Salesforce Object
  Required
- SOQL WHERE Clause
  Required
- Sort by
- Sort Order
- Maximum Number of Records
- Use Assignment Rules
- Allow Duplicates
Action
Search or write

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About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

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Related categories

Amazon Server Monitoring

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

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