Actionstep + Smith.ai Chat
Create Actionstep individual contacts from new chats in Smith.ai
Smith.ai chat brings in new leads via a website chat widget, Facebook messages, and texts, but you need these leads logged in your case management tool for easy follow-up. This integration automatically logs the lead's name, address, and email in Actionstep as a new, individual contact. When it's time to take on the new case, you'll save time without needing to create a new contact from scratch in your Actionstep account.
Smith.ai chat brings in new leads via a website chat widget, Facebook messages, and texts, but you need these leads logged in your case management tool for easy follow-up. This integration automatically logs the lead's name, address, and email in Actionstep as a new, individual contact. When it's time to take on the new case, you'll save time without needing to create a new contact from scratch in your Actionstep account.
New ChatTriggers when a new chat is created.Trigger
New MatterTriggers when an action/matter is created.Trigger- New Matter ParticipantTriggers when a participant/contact is added to an action/matter.Trigger
- New File NoteTriggers when a new file note is created.Trigger
- New ContactTriggers when a participant/contact is created.Trigger
- Matter Step ChangedTriggers when a step change occurs on an action/matter.Trigger
- New TaskTriggers when a new task is created.Trigger
- Updated MatterTriggers when an existing Matter is updated.Trigger
- Actionstep
Adds a participant to an action/matter.
Scheduled
Action
- Actionstep
Creates a new action/matter.
Scheduled
Action
- Actionstep
Creates a company contact.
Scheduled
Action
- Actionstep
Creates a new file note for an action/matter.
Scheduled
Action
- Actionstep
Creates an individual contact.
Scheduled
Action
- Actionstep
Creates a task for an action/matter.
Scheduled
Action
- Actionstep
Create a disbursement.
Scheduled
Action
- Actionstep
Creates a time entry.
Scheduled
Action
- Actionstep
Update company contact
Scheduled
Action
- Actionstep
Updates an existing file note.
Scheduled
Action
- Actionstep
Update an individual contact
Scheduled
Action
- Actionstep
Updates a matter.
Scheduled
Action
- Actionstep
Updates a matter custom field value.
Scheduled
Action
- Actionstep
Updates a task.
Scheduled
Action
- Actionstep
Find a matter custom field based on the supplied custom field name.
Scheduled
Action
- Actionstep
Finds a tax code record based on the supplied code.
Scheduled
Action
- Actionstep
Retrieve a matter custom field value based on the supplied custom field id and matter id.
Scheduled
Action
- Actionstep
Find a contact/participant by name or ID.
Scheduled
Action
- Actionstep
Finds a matter/action by name or ID.
Scheduled
Action
- Actionstep
Find a contact based on different search criteria.
Scheduled
Action
- Actionstep
Find a matter based on different search criteria.
Scheduled
Action
- Actionstep
Find or Create Contact
Scheduled
Action
- Actionstep
Find or Create Matter
Scheduled
Action
- Actionstep
Find or Create Participant
Scheduled
Action
- Actionstep
Find a contact based on different search criteria.
Scheduled
Action
About Actionstep
Related categories
About Smith.ai Chat
Related categories
Get started for free
You can't add more hours to the day. Zapier is the next best thing.