Our Commitment to Applicants

Wade Foster
Wade Foster / January 1, 2018

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier.

Unfortunately, the hiring process at many companies feels like a black box. You apply, wait for weeks, and never hear back—and you're left wondering why you even applied in the first place. The lack of communication reinforces self-doubt, and imposter syndrome grows. Applying for a new role takes courage, and it's hard to muster that courage when—more often than not—your only reward is silence.

Our hiring process is different at Zapier. We want you to know that when you apply for a role, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

To be completely transparent, here's what happens when you apply for a position at Zapier.

  1. Applying: When you apply for a role at Zapier, the application goes into our application tracking software.

  2. Evaluation: The application is then evaluated based on evidence that demonstrates you have the relevant skills for the job. We also evaluate each applicant's writing and communication skills. We realize that no candidate is flawless, so we look for candidates who excel in one or two skills, and then build teams around these people to supplement where teammates aren't as strong. Our Recruiting team personally reviews every application and is committed to responding within seven days.

  3. Recruiter screen: If you’re a good fit for the role, a Recruiter will reach out with a link to their Calendly to set up a time to connect with you. Recruiters use their time with you to learn more about your background, your skill set, and motivations for your next opportunity. After the Recruiter screen, Recruiters are committed to providing you with an update within seven days (but usually sooner!).

  4. Job fit interview: If your background is a good fit with the role, your Recruiter will schedule 45 minutes to an hour for you to chat with the hiring manager. Here you'll be asked questions that dig into your relevant experience for this role, and you'll have a chance to evaluate whether or not Zapier matches up with the values you want to have in an employer. Your Recruiter will follow up with you within seven days after the Job Fit interview to provide you with an update on whether or not you’re moving to the next step.

  5. Skills interview: After talking with the hiring manager, you'll go through a skills interview with the hiring team. Typically this interview is done over a Zoom video call, or a take-home skills test where applicable. This is a practical evaluation to see if you have the relevant skills to succeed in the role. You won't be evaluated on skills that don't matter. For example, we won't give whiteboard algorithm quizzes or ask you how many golf balls could fit inside a school bus. If you don't make it to this step, you'll hear back from us, letting you know we're passing over your application for this role. For some positions, we'll also evaluate relevant skills by administering a short exercise done outside of the interview.

  6. Final decision: After the final interview, we evaluate each candidate who made it to this stage, and the hiring team makes a decision. If multiple candidates meet our hiring bar, we'll select the best candidate and ask for references. If no candidates meet the hiring bar, we then solicit more candidates and repeat at step two.

  7. Reference and background checks: During the reference check, we reach out to the references you provided to get a better idea of what it's like to work with you. We also run a background check. We promise that we will never reach out to your existing employer without your permission.

  8. Offer: Once references are complete, we'll make an offer to you including details about salary, benefits, and other relevant compensation details. Hopefully, you'll accept the offer, and we can start working out a start date and onboarding plan.

Please note that while we try to follow this standard interview process, some higher-level or managerial positions require a few extra steps. Your Recruiter will communicate the steps of the process with you so that you know what to expect.

At each point in this process, we promise not to go silent on you. We strive to never go more than seven days without letting you know the status of your application.

Thank you for considering a career at Zapier, and we hope this will encourage you to take that leap of faith and send in an application.