Articles tagged "Information technology"

Webhook vs. API: differences (and when to use each)

Webhooks and APIs make sharing data between apps possible. APIs only send data upon the user's request, whereas webhooks automatically respond to events.

4 ways to automate Productboard

With automation, you can build seamless product management systems to ensure you're getting the most out of your tech stack.

3 ways to automate Freshservice

Freshservice helps IT pros solve issues quickly. With automation, you can create workflows that help you get even more from your ITSM.

What is ITSM? IT service management, explained

ITSM (or information technology service management) is an approach to delivering IT services to customers—in most cases, other employees in the same business. Here's how it works.

Systems management 101: An ultimate guide

Systems management refers to the processes by which an IT team maintains essential technical and network operations of an organization or data center.

New hire checklist: An employee onboarding checklist template

This new hire onboarding checklist will keep you and your new employees on track.

Employee offboarding checklist: A template for employee departures

This offboarding checklist will make the process less awkward—and more secure.

IT device management: 7 tools for managing employee devices and accounts

With a zillion different gadgets—and even more accounts—required for knowledge workers, it's a full-time job (and then some) to manage it all. But if you don't wrangle it all effectively, you run the risk of security issues—not to mention inefficiencies.

How to automatically create new OpsGenie alerts

Use these Zapier workflows to spend less time creating alerts in OpsGenie and more time resolving them.

5 ways to automate server monitoring

Learn how to use automation to support your IT team and help them manage downtime and outages.