Detect emotions with TextKit for new SMS messages in Twilio
Set up this Zap to automatically trigger TextKit to analyze each new text messages you receive in Twilio. This integration lets you look for negative emotions in them and flag them accordingly, without slowing you down with manual review chores.
Set up this Zap to automatically trigger TextKit to analyze each new text messages you receive in Twilio. This integration lets you look for negative emotions in them and flag them accordingly, without slowing you down with manual review chores.
- When this happens...New SMS
Triggered when an SMS is sent to your Twilio number.
- automatically do this!Detect Emotion in Text
This model tries to determine the emotion conveyed by the writer on a text, using Ekman's list of emotions as potential results.
Although detecting emotion can be very subjective, this model could find patterns after analyzing over 210,000 samples of labeled text of comments made on social media.
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New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?