respond.io + Shopify
Create comments in respond.io for every new order in Shopify
Boost your customer interaction efficiency by directly connecting your Shopify and respond.io platforms. Whenever a new order is placed on your Shopify store, this workflow instantly adds a comment in your respond.io app. This smart link between the two services ensures you can craft tailored responses, enhancing customer experience and promoting retention.
Boost your customer interaction efficiency by directly connecting your Shopify and respond.io platforms. Whenever a new order is placed on your Shopify store, this workflow instantly adds a comment in your respond.io app. This smart link between the two services ensures you can craft tailored responses, enhancing customer experience and promoting retention.
- When this happens...
New OrderTriggers when a new purchase is made (only open orders) (with line item support).
TriggerScheduledZapier checks for new data every 15 min on the Free plan - automatically do this!
Add CommentAdds a comment to a conversation.
ActionWriteCreate a new record or update an existing record in your app.
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New Blog
Triggers when a new blog is added to your Shopify store.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Customer
Triggers when a new customer is added to your Shopify account.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAbandoned Cart Age (Hours)Required
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planNew Draft Order
Triggers when a new draft order is created
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Order
Triggers when an order is created (with line item support).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Product
Triggers when a product is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Tag Added to Customer
Triggers when a new tag is added to a customer.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planUpdated Order
Triggers when an order is updated (with line item support).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.First NameRequired
Last NameRequired
Email AddressRequired
Company Name
Street Address
Street Address Line 2
City
State
State/Province Code
Country
Zip Code
Phone
Tags
Note
Accepts Marketing
Tax Exempt
Send E-Mail Invite
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.LocationRequired
ProductRequired
Product VariantRequired
Adjust Quantity By
Set Quantity To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TitleRequired
Product TypeRequired
VendorRequired
Product Description
Tags
Published At
Price
Inventory Policy
Image URL
More Image URLs
SKU
Is Published?
Publish to Point of Sale
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.CustomerRequired
First Name
Last Name
Email Address
Tags
Phone Number
Note
Tax Exempt
Accepts Marketing
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ProductRequired
Title
Product Type
Vendor
Product Description
Tags
Price
Images
SKU
Is Published?
Publish to Point of Sale
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Name
Email
ActionThis is an event a Zap performs.SearchFind existing data in your appProduct TitleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appName
Email AddressRequired
First NameRequired
Last NameRequired
Company Name
Street Address
Street Address Line 2
City
State
State/Province Code
Country
Zip Code
Phone
Tags
Note
Accepts Marketing
Tax Exempt
Send E-Mail Invite
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundProduct TitleRequired
Product TypeRequired
VendorRequired
Product Description
Tags
Published At
Price
Inventory Policy
Image URL
More Image URLs
SKU
Is Published?
Publish to Point of Sale
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Contact Assignee Updated
Triggers when the assignee of a Contact is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Contact
Triggers when new Contact is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Message Type
Source of the Event
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Identifier TypeRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Description
Slug
TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Channel TypeRequired
Message TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Assignment TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Optional
ActionThis is an event a Zap performs.SearchFind existing data in your appOptional
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
Message IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appSearch
ActionThis is an event a Zap performs.SearchFind existing data in your app
Customer Account Enabled
Triggers when a customer account is enabled.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Fulfilled Order
Triggers when an order is fulfilled (with line item support).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Paid Order
Triggers when an order is paid (with line item support).
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Refund
Triggers when a refund or partial refund occurs.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Updated Customer
Triggers when a customer's information is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.BlogRequired
TitleRequired
Author NameRequired
ContentRequired
Featured Image URL
Excerpt/Summary
Tags
Is Published?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
Product
Product Variant
Product Quantity
Product Title
Product Price
Weight in Grams
Note
Discount - Type
Discount - Amount
Discount - Code
Additional Details
Tags
Shipping Address Instructions
Shipping Address - First name
Shipping Address - Last name
Shipping Address - Company
Shipping Address - Phone
Shipping Address - Address
Shipping Address - Address con't
Shipping Address - City
Shipping Address - Country
Shipping Address - State/Province/Region
Shipping Address - Postal/Zip code
Billing Address Instructions
Billing Address - First name
Billing Address - Last name
Billing Address - Company
Billing Address - Phone
Billing Address - Address
Billing Address - Address con't
Billing Address - City
Billing Address - Country
Billing Address - State/Province/Region
Billing Address - Postal/Zip code
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Email
Product
Product Variant
Product Quantity
Product Title
Product Price
Weight in Grams
Note
Discount - Type
Discount - Amount
Discount - Code
Additional Details
Tags
Shipping Address Instructions
Shipping Address - First name
Shipping Address - Last name
Shipping Address - Company
Shipping Address - Phone
Shipping Address - Address
Shipping Address - Address con't
Shipping Address - City
Shipping Address - Country
Shipping Address - State/Province/Region
Shipping Address - Postal/Zip code
Billing Address Instructions
Billing Address - First name
Billing Address - Last name
Billing Address - Company
Billing Address - Phone
Billing Address - Address
Billing Address - Address con't
Billing Address - City
Billing Address - Country
Billing Address - State/Province/Region
Billing Address - Postal/Zip code
Send Receipt
Send Fulfillment Receipt
Location
Inventory Behaviour
Financial Status
Fulfillment Status
Code
Title
Price
Discounted Price
Source
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ProductRequired
TitleRequired
Price
Compare at Price
SKU
Inventory Policy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Order IDRequired
Email
Notes
Phone
Buyer Accepts Marketing?
Remove Customer from Order?
Tags
Additional Details
Shipping Address - Line 1
Shipping Address - Line 2
Shipping Address - City
Shipping Address - Company
Shipping Address - Country
Shipping Address - First Name
Shipping Address - Last Name
Shipping Address - Latitude
Shipping Address - Longitude
Shipping Address - Name
Shipping Address - Phone
Shipping Address - Province
Shipping Address - Province Code
Shipping Address - ZIP
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.ProductRequired
Product VariantRequired
Title
Price
Compare at Price
SKU
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Get specific order by ID
Get details of an order using Order ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Order IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appProductRequired
Product Variant TitleRequired
Exact MatchRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appProduct TitleRequired
Product TypeRequired
VendorRequired
Product Description
Tags
Published At
Price
Inventory Policy
Image URL
More Image URLs
SKU
Is Published?
Publish to Point of Sale
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundProductRequired
TitleRequired
Exact MatchRequired
Price
Compare at Price
SKU
Inventory Policy
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundContact Tag Updated
Triggers when Tag(s) are removed or added on a Contact.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Comment
Triggers when a new comment is posted to a conversation.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Identifier TypeRequired
CommentRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First NameRequired
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First Name
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Contact's First Name
Contact's Last Name
Contact's Preferred Language
Contact's Profile Picture URL
Contact's Country
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Identifier TypeRequired
Conversation StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Optional
ActionThis is an event a Zap performs.SearchFind existing data in your appOptional
ActionThis is an event a Zap performs.SearchFind existing data in your appIdentifier TypeRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appCustom Field IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appUser IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app
About respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Related categories
Similar apps
Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, ZapierAbout Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Related categories
Related Zap Templates
- Add new Shopify customers as respond.io contacts
- Add custom tags to contacts in respond.io after new purchases in Shopify
- Send messages via respond.io for new Shopify orders
- Send respond.io messages for new abandoned Shopify carts
- Send respond.io messages for new Shopify paid orders
- Send messages via respond.io for newly updated Shopify orders
- Add new respond.io contacts as Shopify customers
- Add new respond.io contact updates to Shopify customers
- Add new Shopify customer updates to respond.io contacts
- Add new updates to respond.io contacts to Shopify customers
- Create or update respond.io contacts for new Shopify orders
- Manage new Shopify abandoned carts by opening or closing conversations in respond.io
- Create contacts in respond.io for new customers in Shopify
- Create contacts in respond.io from new customers in Shopify