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Onsite Support + RingCentral

Create tickets in Onsite Support for every ended call in RingCentral

Manage your customer support seamlessly with this efficient workflow. When a call ends in RingCentral, a support ticket is instantly created in the Onsite Support app. This streamlined process ensures that no customer issue goes unnoticed, enhancing responsiveness and customer satisfaction. Tailor your service to be more proactive, precise and reliable.

Manage your customer support seamlessly with this efficient workflow. When a call ends in RingCentral, a support ticket is instantly created in the Onsite Support app. This streamlined process ensures that no customer issue goes unnoticed, enhancing responsiveness and customer satisfaction. Tailor your service to be more proactive, precise and reliable.

  1. When this happens...
    RingCentralRingCentral
    Call Ended

    Triggers when a call has been ended.

    TriggerInstant
  2. automatically do this!
    Onsite SupportOnsite Support
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • RingCentral triggers, actions, and search

    Call Ended

    Triggers when a call has been ended.

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Call Recording

    Triggers when a call has been recorded.

    Trigger
    Scheduled
    Try It

    • Type

    • StatusRequired

    Trigger
    Instant
    Try It

    • NameRequired

    • Allow Join before host

    • Mute Audio

    • Turn off camera for participants

    Action
    Write
onsite-support logo
onsite-support logo

About Onsite Support

Onsite Support is a web-based help desk support tool that streamline operations.

Related categories

  • Customer Support
ringcentral logo
ringcentral logo

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more

Related categories