When this happens...
RetentlyNew Survey Response
Then do this...
MixpanelCreate or Update Profile

Make sure your analytics always rely on the latest data by using automation to keep them fresh. After you turn on this integration, it will automatically catch the info from any new Retently survey response and create a Mixpanel profile for you or update one if it already exists so you always have the latest scores and feedback.

*Note: This Zapier integration doesn't update profiles with already received survey responses, only new responses after you've set it up.

How this Retently-Mixpanel integration works

  1. A new survey response is received in Retently
  2. Zapier automatically creates a new profile or update properties of an existing profile in Mixpanel

Apps involved

  • Retently
  • Mixpanel

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Mixpanel + Retently and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
NPS Score Updated

Triggers when the NPS score is updated.

Track Event

Send an Event to Mixpanel.

Customer Unsubscribed

Triggers when a customer unsubscribes.

Create or Update Profile

Create a new profile or update properties of an existing profile.

New Survey Response

Triggers when a new survey response is received.

Create or Update Customer

Creates a new customer or update an existing one.

Unsubscribe Customer

Unsubscribes a customer.

Create Customer and Send Survey

Creates a new customer (if one does not exist) and sends a survey to the customer immediately.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,500+ others.

Become a Zapier Integration Partner

Mixpanel provides product analytics for understanding user behavior in apps & websites. Build better products faster with instant insights.

Learn More

Retently NPS helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on.

See Retently Integrations