ManageEngine ServiceDesk Plus Cloud + Planview AgilePlace
Create new cards in Planview AgilePlace for every new request in ManageEngine ServiceDesk Plus Cloud
Manage your workflow more efficiently with this integration strategy. When a new request comes in via ManageEngine ServiceDesk Plus Cloud, a corresponding card is created in Planview AgilePlace. This seamless process optimizes your task organization, allowing you to swiftly respond to requests and manage your workload effectively. A perfect solution for maintaining a streamlined, organized work environment.
Manage your workflow more efficiently with this integration strategy. When a new request comes in via ManageEngine ServiceDesk Plus Cloud, a corresponding card is created in Planview AgilePlace. This seamless process optimizes your task organization, allowing you to swiftly respond to requests and manage your workload effectively. A perfect solution for maintaining a streamlined, organized work environment.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Create Card
Creates a new card.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
