Google Sheets + Jitbit Helpdesk
Save new Jitbit tickets to a Google Sheets row
There's lots of valuable data to be gained from analyzing your support tickets, but first you'll want an easy way to sort through it all. This integration can provide that for you. After being set up, it will capture every new ticket created on Jitbit, copying the information into Google Sheets so that all the details can be added to a new row on a spreadsheet.
There's lots of valuable data to be gained from analyzing your support tickets, but first you'll want an easy way to sort through it all. This integration can provide that for you. After being set up, it will capture every new ticket created on Jitbit, copying the information into Google Sheets so that all the details can be added to a new row on a spreadsheet.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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New Closed Ticket
Triggers when a ticket is closed.
Try ItTicket NumberRequired
BodyRequired
For technicians only
From User ID
UsernameRequired
EmailRequired
PasswordRequired
First Name
Last Name
Phone
Location
Company
Department
Send Welcome Email
Search queryRequired
New Ticket
Triggers when a new ticket is created.
Try ItTicket SubjectRequired
Ticket BodyRequired
Ticket Category IDRequired
Ticket Priority IDRequired
Submitter Email
Search QueryRequired
Search QueryRequired
CategoryRequired
Submitter EmailRequired
SubjectRequired
BodyRequired
PriorityRequired
