Jira Software Cloud + TOPdesk Integrations
How to connect Jira Software Cloud + TOPdesk
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Popular Jira Software Cloud + TOPdesk workflows
Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged
Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged
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New IssueTriggers when a new issue is created.Trigger- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- Updated IssueTriggers when an existing issue is updated.Trigger
- Add Attachment to IssueAdds an attachment to an issue.Action
- Add Comment to IssueAdds a new comment to an issue.Action
- Link IssuesCreates a link (e.g. "is blocked by") between two issues.Action
- Add Watcher to IssueAdds a new watcher to an issue.Action
- Create IssueCreates a new issue.Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
- TOPdesk
Triggers when a new Major Incident is created.
Scheduled
Trigger
- TOPdesk
Triggers when a new first line incident is created.
Scheduled
Trigger
- TOPdesk
Triggers when a new incident is created.
Scheduled
Trigger
- TOPdesk
Triggers when a new second line incident is created.
Scheduled
Trigger
- TOPdesk
Triggers when an Incident is updated
Scheduled
Trigger
- TOPdesk
Create an incident
Scheduled
Action
- TOPdesk
Update incident by number
Scheduled
Action
- TOPdesk
Find a branch by name
Scheduled
Action
- TOPdesk
Find a person based on their name
Scheduled
Action
- TOPdesk
Find incident by number
Scheduled
Action
How Jira Software Cloud + TOPdesk Integrations Work
- Step 1: Authenticate Jira Software Cloud and TOPdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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