Zapier can create new incidents in Ivanti Service Manager whenever there is a new alert or deployment in New Relic. That way, your Service Desk support team are instantly aware of critical alerts and can respond straight away.
How this New Relic-Ivanti Service Manager integration works
- A New Relic alert is generated.
- Zapier creates a new incident in Ivanti Service Manager.
- New Relic
- Ivanti Service Manager
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Triggers when an change request is created.
Creates a new incident.
Triggers when an service request is created.
Creates a new change request.
Triggers when an incident is created.
Creates a new service request.
Trigger when we get an webhook for alert or deployment.
Sends deployment information to New Relic.
Adds an incident note.