Intercom
When this happens...
Webhooks by ZapierCatch Hook
Then do this...
IntercomSend Incoming Message

If you frequently have incoming messages from customers that you would like to send via Intercom, this automation can help. Set it up, and each time a webhook is activated, Zapier will send it as a new incoming message via Intercom. Make your customer communication stronger with this integration, and integrate all of your in-house apps together.

How It Works

  1. A webhook is activated
  2. Zapier creates a new incoming message in Intercom

What You Need

  • Zapier account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Webhooks by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Retrieve Poll

Poll a URL and look for new entries.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Learn More

What is Webhooks by Zapier?

Built-In

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

See Webhooks Integrations