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Send webhooks as new Intercom messages

  1. When this happensStep 1: Catch Hook

  2. Then do thisStep 2: Send Incoming Message

If you frequently have incoming messages from customers that you would like to send via Intercom, this automation can help. Set it up, and each time a webhook is activated, Zapier will send it as a new incoming message via Intercom. Make your customer communication stronger with this integration, and integrate all of your in-house apps together.

How It Works

  1. A webhook is activated
  2. Zapier creates a new incoming message in Intercom

What You Need

  • Zapier account
  • Intercom account
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Connect Intercom + Webhooks by Zapier in Minutes

It's easy to connect Intercom + Webhooks by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

InstantNew Closed Conversation

Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

InstantNew User

Triggers when a new user is created.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Conversation

Triggers when a new conversation is created by a user in Intercom.

InstantNew Company

Triggers when a new Company is created.

InstantTag Added to User

Triggers when a user is tagged.

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