Send webhooks as new Intercom messages

If you frequently have incoming messages from customers that you would like to send via Intercom, this automation can help. Set it up, and each time a webhook is activated, Zapier will send it as a new incoming message via Intercom. Make your customer communication stronger with this integration, and integrate all of your in-house apps together.

How It Works

  1. A webhook is activated
  2. Zapier creates a new incoming message in Intercom

What You Need

  • Zapier account
  • Intercom account
Send webhooks as new Intercom messages
Webhooks by Zapier integration logo

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Intercom integration logo

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

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