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Ask for feedback via Ratecard after conversations are closed in Intercom

  1. When this happensStep 1: New Closed Conversation

  2. Then do thisStep 2: Create or Update Contact

After closing a conversation within Intercom, you would like to know how he/she experienced your service. By asking for feedback via Ratecard after a conversation is closed within Intercom, you can measure, compare and benchmark your team's service. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after the conversation is closed, or with a delay that you set within Ratecard.

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Connect Intercom + Ratecard in Minutes

It's easy to connect Intercom + Ratecard and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

InstantNew Closed Conversation

Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

InstantNew User

Triggers when a new user is created.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Conversation

Triggers when a new conversation is created by a user in Intercom.

InstantNew Company

Triggers when a new Company is created.

InstantTag Added to User

Triggers when a user is tagged.