Ask for feedback via Ratecard after conversations are closed in Intercom
When this happensStep 1: New Closed Conversation
Then do thisStep 2: Create or Update Contact
After closing a conversation within Intercom, you would like to know how he/she experienced your service. By asking for feedback via Ratecard after a conversation is closed within Intercom, you can measure, compare and benchmark your team's service. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after the conversation is closed, or with a delay that you set within Ratecard.