Intercom + Ratecard
Ask for feedback via Ratecard after conversations are closed in Intercom
After closing a conversation within Intercom, you would like to know how he/she experienced your service. By asking for feedback via Ratecard after a conversation is closed within Intercom, you can measure, compare and benchmark your team's service. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after the conversation is closed, or with a delay that you set within Ratecard.
After closing a conversation within Intercom, you would like to know how he/she experienced your service. By asking for feedback via Ratecard after a conversation is closed within Intercom, you can measure, compare and benchmark your team's service. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after the conversation is closed, or with a delay that you set within Ratecard.
- When this happens...New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
- automatically do this!Create or Update Contact
Creates a new contact or updates an existing contact.
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