Intercom + Lark

Send new Intercom conversations to a Lark group chat as a user message

Stay up to date with team conversations efficiently with this workflow. Whenever a new conversation occurs in your Intercom app, this automation ensures that a message is promptly sent in your Lark Group chat. By using this automation, you can ensure your team remains informed and engaged, strengthening communication and collaboration in real time.

When this happens...
New Conversation
Triggers when a new conversation is created by a user in Intercom.
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Send Message to Lark Group Chat (As User)
Sends Message To A Lark Group Chat Using The Sending User's Identity
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Supported triggers and actions

What does this mean?

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- EmailRequired
- Event NameRequired
- Metadata
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- EmailRequired
- Tag NameRequired
- Untag?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Channel IDRequired
Trigger
Instant
Try It
- App token (Found in Base URL)Required
- Table IDRequired
Action
Write
- Select FolderRequired
- Doc NameRequired
Action
Write
- Folder NameRequired
- Folder TokenRequired
Action
Write
- Chat IDRequired
- User IDRequired
Action
Write
- Receiver IDRequired
- ContentRequired
Action
Write
- Channel IDRequired
- ContentRequired
Action
Write
- Calendar IDRequired
- Event IDRequired
- Updated Summary
- Updated Description
- Updated Start Time
- Updated End Time
- Updated Timezon
Action
Write
- Key WordRequired
Action
Search
- Calendar IDRequired
- Key WordRequired
Action
Search
- Channel NameRequired
Action
Search
- Key WordRequired
Action
Search
- GUIDRequired
Action
Search

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- EmailRequired
- Note TextRequired
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- LeadRequired
- Tag NameRequired
- Untag?
Action
Write
- CompanyRequired
- Monthly Revenue
- Plan
- Custom Attributes
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Channel IDRequired
Trigger
Instant
Try It
- App Token (Found in Base URL)Required
- Table IDRequired
- Record IDRequired
Action
Write
- Parent Folder TokenRequired
- New Folder NameRequired
Action
Write
- SummaryRequired
- DescriptionRequired
- Due (Unix Time in millisecond)Required
- AssigneeRequired
Action
Write
- Calendar IDRequired
- Event SummaryRequired
- DescriptionRequired
- Start TimeRequired
- End TimeRequired
- Time Zone
Action
Write
- Receiver IDRequired
- Message ContentRequired
Action
Write
- Channel IDRequired
- Message ContentRequired
Action
Write
- GUIDRequired
- SummaryRequired
- DescriptionRequired
- DueRequired
Action
Write
- Key WordRequired
Action
Search
- Key WordRequired
Action
Search
- Key WordRequired
Action
Search
- Is Completed
Action
Search
- Email or Username
Action
Search

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more Help

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About Lark

Lark is the next-generation collaboration suite that enables teams to do their best work together. It integrates messaging, video conferencing, schedule management, collaborative documents, email and a variety of workplace applications into a single, mobile-first platform.

Learn more Help

Related categories

Productivity

PRODUCTS

CAPABILITIES

By team

Intercom + Lark

Send new Intercom conversations to a Lark group chat as a user message

Lead Added Email

New Lead

Tag Added to Lead

Which Tag?

New Company

New User

Updated Contact

New Unsubscription

Add Event

Event NameRequired

Metadata

Send Incoming Message

Contact Identifier

Message BodyRequired

Add/Remove Tag on Company

CompanyRequired

Tag NameRequired

Untag?

Add/Remove Tag on User

EmailRequired

Tag NameRequired

Untag?

Create/Update Lead

Lead ID

Full Name

Email

Phone Number

Unsubscribed From Emails

Created At

IP Address

Custom Attributes

Create User

EmailRequired

Custom Attributes

Created At

User ID

Full Name

IP Address

Find Company

Search Mode

Search Value

Find User

Search ModeRequired

Search ValueRequired

Find or Create Company

Search ModeRequired

Search ValueRequired

User Association Note

Company NameRequired

Plan

Size

Website

Industry

Custom Attributes

Monthly Revenue

Receive Message in Lark Group Chat

Channel IDRequired

Create New Base Table Record

App token (Found in Base URL)Required

Table IDRequired

Create New Lark Document

Select FolderRequired

Doc NameRequired

Create Lark Sheet

Folder NameRequired

Folder TokenRequired

Invite User to Lark Group Chat

Chat IDRequired

User IDRequired

Send Direct Message (As Bot)

Receiver IDRequired

ContentRequired

Send Message to Lark Group Chat (As Bot)

Channel IDRequired

ContentRequired