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Intercom + Konnect Insights

Send messages in Intercom from new messages by topic in Konnect Insights

Effortlessly start a conversation with your customers in Intercom for new messages generated from Konnect Insights. Specify the message topic to ensure that your follow-ups are efficient and relevant.

Effortlessly start a conversation with your customers in Intercom for new messages generated from Konnect Insights. Specify the message topic to ensure that your follow-ups are efficient and relevant.

  1. When this happens...
    Konnect InsightsKonnect Insights
    Get Messages by Topic

    Triggers when new tickets are created in the topic.

    TriggerScheduled
  2. automatically do this!
    IntercomIntercom
    Send Incoming Message

    Send a Message from a Contact into Intercom to create a new Conversation. Note: you must have a valid plan on Intercom to access this action.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Group IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Cluster IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Topic IdRequired

    • Since Date

    • Until Date

    • Sort Order

    • Limit

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Profile IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Profile IdRequired

    • MessageRequired

    • Email IdRequired

    • Contact NumberRequired

    Action
    Write
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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konnect-insights logo
konnect-insights logo

About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Get the power of social Listening with this integration.

Related categories