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Intercom + Cohere AI

Identify languages from new Intercom conversations with Cohere

This is Cohere's solution for streamlining multilingual customer support. When a new support message is received in Intercom, Cohere will use language detection to get the customer's language of choice and provide it back to the support team as a note on the user's file. Easily reduce the language barrier for customers.

This is Cohere's solution for streamlining multilingual customer support. When a new support message is received in Intercom, Cohere will use language detection to get the customer's language of choice and provide it back to the support team as a note on the user's file. Easily reduce the language barrier for customers.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new conversation is created by a user in Intercom.

    TriggerInstant
  2. automatically do this...
    Cohere AICohere AI
    Detect Language

    This endpoint identifies which language the provided text is written in.

    ActionWrite
  3. then do this!
    IntercomIntercom
    Add Note

    Add a note to a user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Cohere AI

Cohere provides access to advanced Large Language Models and NLP tools. To try out these endpoints visit: https://dashboard.cohere.ai/playground/.

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