Intercom
When this happens...
IntercomNew Tag on a User
Then do this...
ChartMogulAdd Tag to Customer

Pushing Intercom tags to ChartMogul is useful when you want to analyze your subscription metrics segmented by customer communication. This is especially relevant when you use Intercom's Engage, Learn, or Support products. For example, if you tag users on Intercom as a churn-risk based on support conversations, you could pipe this information into ChartMogul. This will help you answer questions like "How much of my revenue is at risk of churning?", "Which customers at risk of churn currently contribute the most MRR?", etc.

Note: This Zapier integration doesn't import tags that are already on Intercom users, only new tags after you've set it up.

How It Works

  1. A tag is added to a user in Intercom
  2. Zapier adds the same tag to the customer in ChartMogul

What You Need

  • Intercom account
  • ChartMogul account

Why Zapier?

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It's easy to connect Intercom + ChartMogul and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Added Email

Triggers when a Lead enters an email address.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

ChartMogul helps you measure, understand and grow your subscription business.

See ChartMogul Integrations