Add Intercom events when idea phases are updated in Ideanote
It's a smart idea to keep customer innovation in the same place as other customer interactions so you have a complete record of their history, but this is often a time-consuming and neglected upkeep task. So why not keep people informed and trigger events based on when an idea reached a certain stage in its development - for example when it has been implemented.
It's a smart idea to keep customer innovation in the same place as other customer interactions so you have a complete record of their history, but this is often a time-consuming and neglected upkeep task. So why not keep people informed and trigger events based on when an idea reached a certain stage in its development - for example when it has been implemented.
- When this happens...Updated Idea Phase
Triggers when an idea moves from one phase to another.
- automatically do this!Add Event
Tags a user with an event that occurred.
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