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Ideanote + Intercom

Add Intercom events when idea phases are updated in Ideanote

It's a smart idea to keep customer innovation in the same place as other customer interactions so you have a complete record of their history, but this is often a time-consuming and neglected upkeep task. So why not keep people informed and trigger events based on when an idea reached a certain stage in its development - for example when it has been implemented.

It's a smart idea to keep customer innovation in the same place as other customer interactions so you have a complete record of their history, but this is often a time-consuming and neglected upkeep task. So why not keep people informed and trigger events based on when an idea reached a certain stage in its development - for example when it has been implemented.

  1. When this happens...
    IdeanoteIdeanote
    Updated Idea Phase

    Triggers when an idea moves from one phase to another.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Add Event

    Tags a user with an event that occurred.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Mission

    Trigger
    Instant
    Try It
    • Mission

    Trigger
    Instant
    Try It
    • Idea IdRequired

    • Anonymity

    • Phase

    Action
    Write
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
    • Mission

    • Mention Type

    Trigger
    Instant
    Try It
    • Mission IDRequired

    • Anonymity

    Action
    Write
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
ideanote logo
ideanote logo

About Ideanote

Ideanote is an easier and faster way for companies to collect, collaborate and act on ideas from customers and employees.

Related categories

  • Team Collaboration
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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