When this happens...
OneDeskNew Item
Then do this...
Google DocsCreate Document from Text

Create documents for each of your tasks, so you have a dedicated spot to work on the tasks or share relevant information with stakeholders. Once you turn on this integration, whenever a new task is created in your OneDesk account, Zapier will automatically create a document in Google Documents. That way, you don't have to manually create multiple documents yourself.

How this OneDesk to Google Docs integration works:

  1. Someone creates a new task in OneDesk
  2. Zapier creates a new document in your Google account

Apps involved:

  • OneDesk
  • Google Docs

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Google Docs + OneDesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Document in Folder

Triggers when a new document is added to a specific folder (but not its subfolders).

Create Document from Text

Create a new document from text. Also supports sending formatted HTML.

New Document

Triggers when a new document is added (inside any folder).

Upload Document

Copy an already-existing file from another service to Docs. Will convert the file to Google Doc format if possible.

Item Updated

Triggers when an item is updated.

Append Text to Document

Appends text to an existing document.

New Container

Triggers when a new container is created.

Create User/Customer

Creates a user or a customer.

New Item

Triggers when new item is added.

Create Container

Creates a container.

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Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.