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Create incidents on Ivanti Service Manager when new FireText SMS are received

  1. When this happensStep 1: New Message

  2. Then do thisStep 2: Create Incident

Let customers reach you with by SMS and manage them within your existing Ivanti Service Manager dashboard. Set up a FireText SMS number and use this integration to receive incidents via SMS.

How this Fire Text-Ivanti Service Manager integration works

  1. New SMS received on FireText SMS number.
  2. A new incident is created within Ivanti Service Manager.

Apps involved

  • Fire Text
  • Ivanti Service Manager
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