Create incidents on Ivanti Service Manager when new FireText SMS are received
When this happensStep 1: New Message
Then do thisStep 2: Create Incident
Let customers reach you with by SMS and manage them within your existing Ivanti Service Manager dashboard. Set up a FireText SMS number and use this integration to receive incidents via SMS.
How this Fire Text-Ivanti Service Manager integration works
- New SMS received on FireText SMS number.
- A new incident is created within Ivanti Service Manager.
- Fire Text
- Ivanti Service Manager