FireText
When this happens...
FireTextNew Message
Then do this...
Ivanti Service ManagerCreate Incident

Let customers reach you with by SMS and manage them within your existing Ivanti Service Manager dashboard. Set up a FireText SMS number and use this integration to receive incidents via SMS.

How this Fire Text-Ivanti Service Manager integration works

  1. New SMS received on FireText SMS number.
  2. A new incident is created within Ivanti Service Manager.

Apps involved

  • Fire Text
  • Ivanti Service Manager

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect FireText + Ivanti Service Manager and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers when a new SMS message is received on your FireText number / keyword.

Create Incident

Creates a new incident.

New Change Request

Triggers when an change request is created.

Create Change Request

Creates a new change request.

New Service Request

Triggers when an service request is created.

Create Service Request

Creates a new service request.

New Incident

Triggers when an incident is created.

Send Message

Send a SMS message from your FireText account.

Add Contact

Adds a new contact to your FireText account.

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FireText makes effective SMS marketing easy indeed - whether you're brand new to text message marketing or a seasoned hand.

Learn More

Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

See Ivanti Service Manager Integrations