When this happens...
Email by ZapierNew Inbound Email
Then do this...
DovetailCreate Note

Get all of your customer feedback in the same place including support tickets and customer emails. When you forward an email to your Zapier email address, this integration will create a new note in Dovetail with the contents of the email. Get your support and sales teams saving that valuable customer feedback in a single place so you can act upon it!

How this Email-Dovetail integration works

  1. An email is sent to your Zapier email address
  2. Zapier creates the email as a new note in Dovetail

Apps involved

  • Email by Zapier
  • Dovetail

Why Zapier?


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It's easy to connect Dovetail + Email by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Inbound Email

Triggers when an email is forwarded to your own custom address.

Send Outbound Email

Send an email from your own custom address. Up to 10 emails sent per hour.

New Insight

Triggers when a new insight is published.

Create Note

Creates a new note in a Dovetail project.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Dovetail lets you organize user research data, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.

About Email by Zapier


Send and receive email via a custom Zapier email address at "". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

See Email Integrations