Case Status + Microsoft Teams

Case Status + Microsoft Teams integrations

Send channel messages in Microsoft Teams for new client communication activities in Case Status

Stay connected and efficient with this integration. This workflow initiates as soon as there's new client communication activity in the Case Status app, leading to a channel message being dispatched in Microsoft Teams. This system ensures swift communication, enhancing information exchange and allowing your team to concentrate on vital tasks. Enjoy the benefit of promptly informing your team about all updates concerning client communication.

When this happens...
New Client Communication ActivityTriggers when there is new client communication activity on any case on your firm.
TriggerPolling
automatically do this!
Send Bot MessageSends a message to a public channel from the Zapier bot. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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More things you can do with Case Status and Microsoft Teams

Discover other triggers and actions you can use with Case Status and Microsoft Teams

New File Activity
Triggers when there is a new file added by a client to any case on your firm.
Trigger
Polling
Try It
- Case
  Required
- Integration Id
Action
Write
- Readable ID
  Required
- Client Phone Number
  Required
- Create New Client
  Required
- Client Email
- Client First Name
- Client Last Name
- Description
- Closed Date
- Case Date
- Attorney
  Required
- Case Type
- Case Status
- Paralegal
- Integration Id
Action
Write
- Case ID
  Required
- Integration ID
- Message Content
  Required
Action
Write
- Team
  Required
Trigger
Polling
Try It

- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It

- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write
- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

New Client Communication Activity
Triggers when there is new client communication activity on any case on your firm.
Trigger
Polling
Try It
- Case Id
  Required
- Appointment Integration Id
  Required
- Appointment Type
  Required
- Date and Time
  Required
- Appointment Title
  Required
- Provider Type
- Provider Name
- Office Name
- Address/URL
- Description
- Attendees
Action
Write
- Readable ID
  Required
- Integration Id
- Create New Client
  Required
- Client Phone Number(s)
  Required
- Client Email
- Client First Name
- Client Last Name
- Primary Attorney
  Required
- Attorney Email List
- Paralegal Email List
- Closed Date
- Case Date
- Case Type
- Case Status
- Description
Action
Write
- Case ID
  Required
- Integration ID
- Status Name
- Stop Zap if Status not Found
  Required
- Stop Zap if Case not Found
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

About Case Status

Case Status is a client management platform that allows firms to communicate with the clients via text, app, or web through a single platform.

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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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