When this happens...
TokyNew Call
Then do this...
Capsule CRMCreate Note on Party

Contacts in multiple places can slow you down. Use this automation to integrate your Toky virtual phone system with Capsule CRM and add notes to contacts for every call received in Toky. Then, step back and watch your sales team speed through their prospect list.

How this Toky-Capsule CRM integration works

  1. An agent calls or answers a call from a customer using Toky
  2. Zapier will use the call data to add a notes to related contact in Capsule CRM

Apps involved

  • Toky
  • Capsule CRM

Why Zapier?


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No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Capsule CRM + Toky and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Person

Triggers when a new person is added.

Create Task

Add a new task

New Task

Triggers when a new open task is added.

Create Organization

Create a new organization.

New Organization

Triggers when a new organization is added.

Create Person

Create a new person.

New Opportunity

Triggers when a new opportunity is added.

Create Tag on Party

Add a new tag on a specific party (person or organization)

New Call

Trigger when there is a new call in Toky.

Create Case

Create a new case.

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Become a Zapier Integration Partner

Capsule CRM is a hosted CRM for keeping tack of your clients and prospects online. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule CRM.

Toky is a cloud telephony service that helps you to start your business call center, make and receive calls, send SMS and much more.