CallTrackingMetrics Help & Support

What Call Tracking Metrics Triggers and Actions are Supported?

Supported Triggers#

  • New Call - Triggers when you receive a new call.

Supported Actions#

  • None yet!

How to Get Started with Call Tracking Metrics

The first thing you'll need to do to get started with hooking up Call Tracking Metrics with Zapier and hundreds of other services is to add your Call Tracking Metrics Account to Zapier. Click to add a Call Tracking Metrics account in your Zap.

Connect Call Tracking Metrics to Zapier

You will then log into your Call Tracking Metrics account to retrieve your access key, secret key and account ID.

CallTrackingMetrics Info

To obtain this information, you'll want to first head to your account settings. Notice that when you click on "Settings", you'll be able to find your account ID.

CallTrackingMetrics Account settings

Your access key, secret key and account ID are located in the API Integration section on the next page.

CallTrackingMetrics Account API Info

Entering your access key, secret key and account ID finishes the process! Your Call Tracking Metrics account is now connected to Zapier.

Common Problems with Call Tracking Metrics

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

Need More Help? - Our support team is happy to help -- send us a message

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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Getting Started with Zapier

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