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When this happens...
CallRailPhone Call Completed

If your Capsule CRM lists are always catching up to details from CallRail, we've got a great way to keep things organized. This CallRail Capsule CRM integration will create new people on Capsule CRM automatically for you once organized, reliably bringing in the details from each and every new call you receive on CallRail.

How It Works

  1. A new incoming call is received on CallRail
  2. Zapier automatically adds a new person on Capsule CRM

What You Need

  • CallRail account
  • Capsule CRM account

Why Zapier?


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It's easy to connect CallRail + Capsule CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Phone Call Completed

Triggers shortly after an inbound phone call is completed and includes post call fields (e.g. recording URL, duration, etc.)

Create Case

Creates a new Case.

Phone Call Started

Triggers when an inbound phone call is started.

Create Contact

Creates a new Person / Organisation.

SMS Received

Triggers when an SMS message is received.

Create Opportunity

Creates a new Opportunity.

New or Updated Contact

Triggers when a given action is performed on a Contact.

Create Task

Creates a new Task.

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

Add Note to Entity

Adds a Note to an Entity.

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Become a Zapier Integration Partner

CallRail provides call tracking and analytics for online and offline marketing campaigns. We make it easy to track phone call conversions from PPC, SEO, web referrals, and direct marketing.

Capsule is an online CRM for managing contacts, tasks and sales opportunities. Add tasks, track communication logs, and close deals in your pipeline faster with Capsule.

See Capsule CRM Integrations