Burst SMS + Microsoft Dynamics 365 CRM

Update Burst SMS contacts when Microsoft Dynamics 365 CRM contacts are updated

Keep your Burst SMS contacts up-to-date with this seamless workflow. Whenever a contact is updated in Microsoft Dynamics 365 CRM, the contact information is automatically added or updated in your Burst SMS list. Save time and ensure consistent communication by maintaining an accurate and current contact list across both platforms.

When this happens...
Contact Updated
Triggers when a contact has been updated.
TriggerScheduled
automatically do this!
Add/Update Contact
Adds or updates a contact on a Burst SMS list.
ActionWrite

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Supported triggers and actions

What does this mean?

New Account
Triggers when a new account is created.
Trigger
Scheduled
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Contact Updated
Triggers when a contact has been updated.
Trigger
Scheduled
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Scheduled
Try It
New Lead
Triggers when a new lead is created.
Trigger
Scheduled
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Scheduled
Try It

Updated Quote
Triggers when a quote is updated.
Trigger
Scheduled
Try It
Create Campaign
Creates a new campaign.
Action
Write

Create Campaign Response
Creates a new campaign response.
Action
Write
- Info
Action
Write
Update Campaign Response
Updates an existing campaign response.
Action
Write
- Info
- Case/IncidentRequired
- State
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
Find Campaign Response
Finds a campaign response.
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
Link Hit
Triggers when a recipient clicks on Burst SMS Short URL.
Trigger
Instant
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SMS Received to Inbox
Triggers when there's a new messages found in your SMS Inbox. Will also automatically detect an email address in the message and return this in the response.
Trigger
Scheduled
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SMS Sent
Triggers when an SMS is sent. (WARNING: Do not use this trigger with the Send SMS Action for Burst SMS as this will cause a loop).
Trigger
Scheduled
Try It
- Message IDRequired
Action
Write
- Mobile NumberRequired
- Country CodeRequired
Action
Write
- Message IDRequired
- Mobile PhoneRequired
Action
Write
- MessageRequired
- Tracked Link
- ListRequired
- Sender ID
- Send At
- Forward Replies to URL
Action
Write
- ListRequired
- Mobile PhoneRequired
- Format Number
Action
Search

New Contact
Triggers when a new contact is created.
Trigger
Scheduled
Try It
- Custom EntityRequired
Trigger
Scheduled
Try It
Case/Incident Updated
Triggers when a case/incident has been updated.
Trigger
Scheduled
Try It
Lead Updated
Triggers when a lead has been updated.
Trigger
Scheduled
Try It
Opportunity Updated
Triggers when an opportunity has been updated.
Trigger
Scheduled
Try It
- Info
Action
Write
- Info
Action
Write
- Info
- Customer typeRequired
- Status
Action
Write
- Info
- AccountRequired
Action
Write
- Info
- ContactRequired
Action
Write
- Info
- LeadRequired
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Campaign NameRequired
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
Delivery Report Received
Triggers when a delivery report is received for a message. Report values are "delivered", "pending", "hard-bounce", "soft-bounce".
Trigger
Instant
Try It
- List Name
Trigger
Instant
Try It
- Virtual Mobile Number
Trigger
Instant
Try It
- Mobile PhoneRequired
- ListRequired
- Format Number
- First Name
- Last Name
Action
Write
- ListRequired
- Mobile PhoneRequired
Action
Write
- Message IDRequired
- Mobile NumberRequired
Action
Write
- MessageRequired
- Tracked Link
- Recipient Mobile NumberRequired
- Format Number
- Sender ID
- Send At
- Forward Replies to URL
Action
Write
- Start DateRequired
- End DateRequired
- List ID
- Virtual Number
- Message Type
- Page
- Max
- Response Style
Action
Search

About Burst SMS

Burst SMS is an online text messaging application. Use our API to integrate text message alerts into your work flows. Great for CRM automation systems, notifications and authentication.

Learn more

Related categories

Phone & SMS

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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Burst SMS + Microsoft Dynamics 365 CRM

Update Burst SMS contacts when Microsoft Dynamics 365 CRM contacts are updated

New Account

Contact Updated

New Case/Incident

New Lead

New Opportunity

Updated Quote

Create Campaign

Create Campaign Response

Create Lead

Info

Update Campaign Response

Update Case/Incident

Info

State

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Contact

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find Campaign Response

Find Opportunity

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Contact

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Opportunity

Info

Match if any of the fields match (otherwise only match if all the fields match)

Link Hit

SMS Received to Inbox

SMS Sent

Cancel SMS

Message IDRequired

Format Number

Mobile NumberRequired

Country CodeRequired

Get SMS Activity

Message IDRequired

Mobile PhoneRequired

Send SMS to List

MessageRequired

Tracked Link

ListRequired

Sender ID

Send At

Forward Replies to URL

Find Contact

ListRequired

Mobile PhoneRequired

Format Number

New Contact

New Custom Entity

Custom EntityRequired

Case/Incident Updated

Lead Updated

Opportunity Updated

Create Account

Info

Create Contact

Info

Create Case/Incident

Info

Customer typeRequired

Status

Update Account

Info

AccountRequired

Update Contact