Birdeye + RepairDesk

Create customers in Birdeye from new tickets in RepairDesk

Whenever a new ticket is created in RepairDesk, this workflow seamlessly adds a new customer in Birdeye. This ensures your customer information remains consistent and up-to-date across both platforms. Stay organized and streamline your customer management process with this efficient automation.

When this happens...
New Ticket
Triggers when a new ticket is created on RepairDesk.
TriggerScheduled
automatically do this!
Create Customer
Creates a new customer for a specified business.
ActionWrite

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Supported triggers and actions

What does this mean?

Employee Commission
Triggers when commission is assigned to an employee
Trigger
Scheduled
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New Customer
Triggers when a new customer is created on RepairDesk.
Trigger
Scheduled
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New Invoice
Triggers when a new invoice is created on RepairDesk.
Trigger
Scheduled
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New Ticket
Triggers when a new ticket is created on RepairDesk.
Trigger
Scheduled
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Ticket Status Change
Triggers when ticket status is changed on RepairDesk.
Trigger
Scheduled
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- Firt Name
- Last Name
- Email Address
- Phone Number
- Mobile Number
- Address Line 1
- Address Line 2
- Post Code
- City
- State
- Country
- Organisation
- Driving Licence
- Contact Person
- Tax Number
- Network
Action
Write
- Firt Name
- Last Name
- Email Address
- Mobile Number
- Postal Address
- Address
- Referred By
- Repair Type
- IMEI
- Serial
- Task
- Price
- Tax
- Additional Task
- Service Type
- Customer Notes
- Security Code
- Start Time
- End Time
Action
Write

- Ticket Device Id
- Ticket Id
- StatusRequired
Action
Write
New Canceled Invoice
Triggers when a payment request is canceled in birdeye
Trigger
Instant
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New Invoice
Triggers when a new invoice is created in birdeye
Trigger
Instant
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New Payment
Triggers when a new payment is created in birdeye
Trigger
Instant
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- ClientIdRequired
- First NameRequired
- Last Name
- Date of Birth
- EmailRequired
- PhoneRequired
- Gender
- Business NumberRequired
- Appointment IdRequired
- Provider Id
- Provider First Name
- Provider Last Name
- Start TimeRequired
- End Time
- Appointment Type Id
- Appointment Type
- Duration
- Reason To Visit
- Notes
- Guardian Id
- Guardian First Name
- Guardian Last Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
- Action
Action
Write
- First Name
- Last Name
- Email
- Phone
- Total AmountRequired
- Invoice Created Date
- Invoice Number
- Custom Fields
- Tags
- Invoice Due Date
- Invoice Item Desc
- Attachment URL
- External Reference Id
- Delay In Hours
- Email Template
- Send Email
- Send Immediately
- Send Text
- Text Template
- Crm Name
- Crm Doc Id
- CRM CustomerId
- External Tracking Id
- Automation UserRequired
Action
Write
- Crm Doc Id
- Crm Name
- CRM CustomerId
- External Reference Id
- Notes
- Paid Date
- User Id
Action
Write

Inventory Updated
Triggers when Inventory stock or prices updated on RepairDesk
Trigger
Scheduled
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New Inventory Item
Triggers when a new inventory item is created on RepairDesk
Trigger
Scheduled
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New Lead
Triggers when a new lead is created on RepairDesk.
Trigger
Scheduled
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New Payment Added
Triggers when a new payment is added on RepairDesk.
Trigger
Scheduled
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- Invoice Integer Id
- Invoice Order Id
- Payment MethodRequired
- AmountRequired
- Notes
- Transaction Id
Action
Write
- FIrst Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Line Item NameRequired
- Price
- Tax
- Cost Price
- Quantity
- Description
Action
Write
- First Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Post Code
- Referred By
- Task
- Price
- Tax
- Internal Notes
- Imei
- Serial
- Diagnostic Notes
- Due On
- Status
Action
Write
- KeywordRequired
Action
Search
New Refund
Triggers when a new refund is created in birdeye
Trigger
Instant
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- Business NumberRequired
Trigger
Instant
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- Business NumberRequired
Trigger
Instant
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- Business IdRequired
- First Name
- Last Name
- Customer Email
- Customer Phone
- External Reference ID
- Custom Fields
- Referred By Code
- Referred By Email
- Referred By Phone
- Employee First Name
- Employee Last Name
- Employee Email Id
- Employee Phone Number
Action
Write
- Business NumberRequired
- Customer IdRequired
Action
Write
- business NumberRequired
- appointment IdRequired
- ActionRequired
- Start TIme
- End Time
- Duration
- AppointmentType Id
- Appointment Type
- Provider Id
- provider first name
- provider last name
- Client Id
- First Name
- Last Name
- Date of birth
- Email
- Phone
- Gender
- Notes
- Guardian Id
- Guardian First Name
- Guardian First Name
- Guardian Dob
- Guardian Gender
- Guardian Email
- Guardian Phone
- Source
- Timezone
Action
Write

About Birdeye

Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Related categories

Reviews

About RepairDesk

RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage repair jobs, inventory, customers, and much more.

Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

Birdeye + RepairDesk

Create customers in Birdeye from new tickets in RepairDesk

Employee Commission

New Customer

New Invoice

New Ticket

Ticket Status Change

Create Customer

Firt Name

Last Name

Email Address

Phone Number

Mobile Number

Address Line 1

Address Line 2

Post Code

City

State

Country

Organisation

Driving Licence

Contact Person

Tax Number

Network

Create Lead

Firt Name

Last Name

Email Address

Mobile Number

Postal Address

Address

Referred By

Repair Type

IMEI

Serial

Task

Price

Tax

Additional Task

Service Type

Customer Notes

Security Code

Start Time

End Time

Update Ticket

Ticket Device Id

Ticket Id

New Canceled Invoice

New Invoice

New Payment

Create Appointment

ClientIdRequired

First NameRequired

Last Name

Date of Birth

EmailRequired

PhoneRequired

Gender

Business NumberRequired

Appointment IdRequired

Provider Id

Provider First Name

Provider Last Name

Start TimeRequired

End Time

Appointment Type Id

Appointment Type

Duration

Reason To Visit

Notes

Guardian Id

Guardian First Name

Guardian Last Name

Guardian Dob

Guardian Gender

Guardian Email

Guardian Phone