Basecamp 3 + Syncro

Create tickets in Syncro from new messages in Basecamp 3

Boost your productivity with this seamless connection between Basecamp 3 and Syncro. Each time you get a new message in Basecamp 3, this integration will create a corresponding ticket in Syncro instantaneously, expediting response times and improving issue handling. Forget about manual tracking; this process takes over, allowing you to focus on the tasks that matter most.

When this happens...
New Message
Triggers when a new message is created in a basecamp.
TriggerInstant
automatically do this!
Create Ticket
Creates a Ticket in your Syncro account.
ActionWrite

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Supported triggers and actions

What does this mean?

New Account
Triggers when a new basecamp account is created.
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- Message Board
Trigger
Instant
Try It
- AccountRequired
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- Todo Set
Trigger
Instant
Try It

- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- TitleRequired
- ContentRequired
- Status
Action
Write

- AccountRequired
- ProjectRequired
- Message BoardRequired
- MessageRequired
- ContentRequired
Action
Write
- AccountRequired
- NameRequired
- Description
Action
Write
- AccountRequired
- ProjectRequired
- ScheduleRequired
- SummaryRequired
- Starts AtRequired
- Ends AtRequired
- All Day
- Description
Action
Write
- AccountRequired
- ProjectRequired
- TodoRequired
- ContentRequired
Action
Write
- AccountRequired
- ProjectRequired
- To-do SetRequired
- To-do ListRequired
- To-doRequired
- Mark To-do as Complete?
- To-Do Title
- Assigned to
- People to Notify When Completed
- Starts On
- Due On
- Notes
Action
Write
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- Search NameRequired
Action
Search
- AccountRequired
- Project
- Name or Email to SearchRequired
Action
Search
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Search NameRequired
Action
Search
- AccountRequired
- Search NameRequired
- NameRequired
- Description
Action
Search or write
New Customer
Triggers when you create a customer.
Trigger
Instant
Try It
New Payment
Triggers when a payment is made.
Trigger
Instant
Try It
New Ticket
Triggers when a Ticket is created.
Trigger
Instant
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Ticket Status Changed
Triggers when a Ticket status is changed.
Trigger
Instant
Try It
- Customer IDRequired
- Contact NameRequired
- Address Line 1
- Address Line 2
- City
- State
- Zip/Postal Code
- Contact Email
- Phone Number
- Mobile Phone
- Contact Notes
Action
Write
- Customer IDRequired
- Estimate DateRequired
- Estimate Note
- Estimate StatusRequired
- Ticket ID
- Estimate Location ID
Action
Write
- Customer Phone or EmailRequired
- Ticket SubjectRequired
- Issue TypeRequired
- Ticket Status
- Ticket Initial Issue
- Ticket Initial Issue Subject
- Location ID
Action
Write
- Phone NumberRequired
Action
Write
- Customer IDRequired
- Business Name
- First Name
- Last Name
- Customer Email
- Phone
- Mobile
- Address Line 1
- Address Line 2
- City
- State
- Zip/Postal Code
- Customer Notes
- SMS Service Enabled
- Opt Out
- No Email - Of Any Kind
- Receive Billing Emails
- Receive Marketing Emails
- Receive Report Emails
- Referred By
- Referred by Customer ID
- Tax Rate ID
- Notification Email
- Additional Invoice CC Email Addresses
- Invoice Terms ID
Action
Write
- Query
Action
Search

- AccountRequired
- ProjectRequired
- Types
- Events
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
Trigger
Scheduled
Try It
- AccountRequired
- Project
Trigger
Scheduled
Try It
- AccountRequired
- ProjectRequired
- Schedule
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- Todo Set
- Todo List
Trigger
Instant
Try It
- AccountRequired
- ProjectRequired
- CampfireRequired
- ContentRequired
Action
Write
- AccountRequired
- ProjectRequired
- SubjectRequired
- ContentRequired
Action
Write
- AccountRequired
- ProjectRequired
- Person
- Name
- Email Address
- Title
- Company Name
Action
Write
- AccountRequired
- TemplateRequired
- NameRequired
- Description
Action
Write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Todo ListRequired
- NameRequired
- Description
- Assignees
- Notify Assignees
- Due On
Action
Write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- NameRequired
- Description
Action
Write
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- FileRequired
- Name
- Description
Action
Write
- AccountRequired
- ProjectRequired
- To-do SetRequired
- To-do ListRequired
- Search Query
Action
Search
- AccountRequired
- Search NameRequired
Action
Search
- AccountRequired
- ProjectRequired
- FolderRequired
- Sub Folder
- Search NameRequired
- TitleRequired
- ContentRequired
- Status
Action
Search or write
- AccountRequired
- ProjectRequired
- Todo SetRequired
- Search NameRequired
- NameRequired
- Description
Action
Search or write
New Invoice
Triggers when a new invoice is created.
Trigger
Instant
Try It
New RMM Alert
Triggers when an RMM Alert is created.
Trigger
Instant
Try It
Ticket Resolved
Triggers when a Ticket is marked "Resolved".
Trigger
Instant
Try It
- Appointment SubjectRequired
- Appointment Starts AtRequired
- Appointment Ends AtRequired
- Appointment Description
- Appointment Location Type
- Appointment Location
- Ticket ID
- Appointment Owner
- Additional Attendees
- All Day
- Customer ID
Action
Write
- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- Address Line 2
- City
- State/County
- Zip/Postal Code
- Custom Fields
Action
Write
- First Name
- Last Name
- Business Name
- Email Address
- Phone Number
- Mobile Phone
- Street Address (Line 1)
- City
- State/County
- Zip/Postal Code
- Ticket Subject
- Ticket Description
- Ticket Issue Type
- Location ID
- Custom Fields
Action
Write
- Ticket IDRequired
- Start AtRequired
- Ends AtRequired
- User IDRequired
- Notes
- Product ID
- Comment ID
Action
Write
- Contact IDRequired
- Contact Name
- Customer ID
- Address Line 1
- Address Line 2
- Address City
- Address State
- Address Zip/Postal Code
- Contact Email
- Contact Phone
- Contact Title
- Contact Mobile Phone
- Contact Notes
Action
Write
- Ticket IDRequired
- Custom Field Ticket Type ID
- Ticket Number
- Ticket Subject
- Due Date
- Location ID
- Problem Type
- Ticket Status
- Assigned User ID
- Ticket Priority
- Contact ID
- Ticket SLA ID
Action
Write

About Basecamp 3

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Learn more Help

Related categories

Project Management

Similar apps

Trello

Project Management

Teamwork

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About Syncro

Syncro is a platform to manage your IT Consulting / Managed Services business with CRM, Ticketing, full-featured RMM (remote machine management) and an emphasis on great communication.

Help

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

Basecamp 3 + Syncro

Create tickets in Syncro from new messages in Basecamp 3

New Account

New Comment

ProjectRequired

New Message

AccountRequired

ProjectRequired

Message Board

New Project

AccountRequired

New To-Do List

AccountRequired

ProjectRequired

Todo Set

New Upload

AccountRequired

ProjectRequired

FolderRequired

Sub Folder

Create Document

AccountRequired

ProjectRequired

FolderRequired

Sub Folder

TitleRequired

ContentRequired

Status

Create Comment on Message

AccountRequired

ProjectRequired

Message BoardRequired

MessageRequired

ContentRequired

Create Project

AccountRequired

NameRequired

Description

Create Schedule Entry

AccountRequired

ProjectRequired

ScheduleRequired

SummaryRequired

Starts AtRequired

Ends AtRequired

All Day

Description

Create Comment on Todo

AccountRequired

ProjectRequired

TodoRequired

ContentRequired

Update To-Do

AccountRequired

ProjectRequired

To-do SetRequired

To-do ListRequired

To-doRequired

Mark To-do as Complete?

To-Do Title

Assigned to

People to Notify When Completed

Starts On

Due On

Notes

Find Document

AccountRequired

ProjectRequired

FolderRequired

Sub Folder

Search NameRequired

Find Person

AccountRequired

Project

Name or Email to SearchRequired

Find To-Do List

AccountRequired