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Add new Gmail messages that match certain criteria to Serviceaide as incident tickets [Business Gmail Accounts Only]
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when a new ticket is created.
Try ItTriggerPolling - Update to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Try ItTriggerPolling - Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite- Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite
- New User
Triggers when a new user is created.
Try ItTriggerPolling - New Worklog
Triggers when a new worklog is added to a ticket.
Try ItTriggerPolling - Organization NameRequired
- Organization Type
- Web URL
- Address
- City
- State
- State Code
- Country
- Country Code
- Phone
- Support Email
- Support Phone
ActionWrite- Requestor NameRequired
- DescriptionRequired
- Requested For Name
- Details
- Source
- Impact
- Urgency
- Categorization
ActionWrite
Serviceaide Help & Support
Common questions
Related categories