Serviceaide + Twilio
Send Twilio SMS messages for new Serviceaide tickets
Are you looking for the best way to reach out for help on tickets created in Serviceaide Intelligent Service Management? This Serviceaide-Twilio integration can help with that whether you're reaching out to customers or your team. It will trigger every time a ticket is created on Serviceaide, automatically sending out a Twilio SMS message.
Are you looking for the best way to reach out for help on tickets created in Serviceaide Intelligent Service Management? This Serviceaide-Twilio integration can help with that whether you're reaching out to customers or your team. It will trigger every time a ticket is created on Serviceaide, automatically sending out a Twilio SMS message.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send SMS
Send a SMS to a number or numbers.
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New Ticket
Triggers when a new ticket is created.
Try ItUpdate to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Try ItRequestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
Requestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
New User
Triggers when a new user is created.
Try ItNew Worklog
Triggers when a new worklog is added to a ticket.
Try ItOrganization NameRequired
Organization Type
Web URL
Address
City
State
State Code
Country
Country Code
Phone
Support Email
Support Phone
Requestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
