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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Response" from Nicereply.

Add your action

An action happens after the trigger—such as "Create/Update Contact" in Aloware.

You’re connected!

Zapier seamlessly connects Nicereply and Aloware, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Response
Triggers when a new response is submitted.
Trigger
Instant
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Communication Disposed
Triggers when a communication is disposed in Aloware.
Trigger
Instant
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Contact Created
Triggers when a new contact is created in Aloware.
Trigger
Instant
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Contact Updated
Triggers when a contact is updated in Aloware.
Trigger
Instant
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Voicemail Saved
Triggers when a voicemail is saved in Aloware.
Trigger
Instant
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- Phone Number
  Required
- Sequence
  Required
- Force enroll?
  Required
Action
Write
- Phone Number
  Required
Action
Write

- Line
  Required
- Send as (agent attribution)
  Required
- To
  Required
- Message
  Required
- Media URL (.gif, .png, .jpg)
Action
Write

Call Disposed
Triggers when a call is disposed in Aloware.
Trigger
Instant
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Communication Initiated
Triggers when a communication is initiated in Aloware.
Trigger
Instant
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Contact Disposed
Triggers when a contact's disposition status has changed in Aloware.
Trigger
Instant
Try It
Recording Saved
Triggers when a voicemail is saved in Aloware.
Trigger
Instant
Try It
- Full Name
- First Name
- Last Name
- Company name
- Phone Number
  Required
- Email Address
- Date Of Birth
- Time Zone
- City
- State
- Zip Code
- Country
- Lead Source
- Address
- Website
- Notes
- CSF1
- CSF2
- User
- User Email Address
- Distribute to Ring Group?
- Ring Group
- Check available users
- Add To PowerDialer
- Position in PowerDialer
- Sequence
- Force enroll?
- Force update?
- Line
- Tag
- Disposition Status
Action
Write
- Line
  Required
- Send as (agent attribution)
  Required
- Agent Phone Number
  Required
- Contact Phone Number
  Required
Action
Write
- Line
  Required
- To
  Required
- Audio URL
  Required
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Nicereply and Aloware to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Nicereply to Aloware integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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Related categories

Forms & Surveys

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Aloware

Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.

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