GuideLite + HelpDesk

Create HelpDesk tickets from new GuideLite form submissions

Simplify your customer support operations! Each time a new form is submitted in GuideLite, a corresponding ticket is automatically generated in your HelpDesk system. This automation eliminates manual data transfers, saving time and ensuring accuracy. Keep your support team organized and responsive with streamlined ticket creation.

Simplify your customer support operations! Each time a new form is submitted in GuideLite, a corresponding ticket is automatically generated in your HelpDesk system. This automation eliminates manual data transfers, saving time and ensuring accuracy. Keep your support team organized and responsive with streamlined ticket creation.

  1. When this happens...
    GuideLiteGuideLite
    New Lead Submission

    Triggers when a new lead is captured through a new conversation on Guidelite.

    TriggerPolling
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

    • Assistant IdRequired

    • MessageRequired

    Action
    Write
  • HelpDesk triggers, actions, and search

    Ticket Assignment Changed

    Triggers when ticket changes assignment.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    New Message in a Ticket

    Triggers when there's a new message in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Status Changed

    Triggers when ticket changes status.

    Trigger
    Instant
    Try It
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About GuideLite

GuideLite is a platform that helps organizations build and utilize AI assistants

Related categories

  • AI Tools
helpdesk logo
helpdesk logo

About HelpDesk

HelpDesk is a ticketing software for effortless customer support
Learn more

Related categories

  • Customer Support