Create tickets in Zendesk from offline messages in Chatlio
When Chatlio is in offline mode you can choose whether to show an email form. Use this template to create a new ticket in Zendesk.
- When this happens...Offline MessageTriggers when you get a new Chatlio offline message.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Chatlio and Zendesk
Discover other triggers and actions you can use with Chatlio and Zendesk
- Chatlio WidgetRequired
Try ItTriggerInstant- Chatlio WidgetRequired
Try ItTriggerInstant- Chatlio WidgetRequired
Try ItTriggerInstant- TagsRequired
Try ItTriggerPolling
- Chatlio WidgetRequired
Try ItTriggerInstant- Chatlio WidgetRequired
Try ItTriggerInstant- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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