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Choose a trigger
A trigger is the event that starts your Zap—like a "AI Technician Comment Added" from Atera.
Add your action
An action happens after the trigger—such as "Add Items to Existing Sales Invoice" in Xero.
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Zapier seamlessly connects Atera and Xero, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
 AI Technician Comment Added AI Technician Comment Added- Triggers when an AI technician comment is added to an AI conversation. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Alert Resolved Alert Resolved- Triggers when alert resolved in Atera. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Autopilot Conversation Escalated Autopilot Conversation Escalated- Triggers when a new Autopilot conversation is escalated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Autopilot Conversation Summary Created Autopilot Conversation Summary Created- Triggers when a new conversation summary is created in Autopilot. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Customer Created New Customer Created- Triggers when a new customer is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Ticket Assignment Changed Ticket Assignment Changed- Triggers when a ticket assigned to a technician. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Ticket Created New Ticket Created- Triggers when a new ticket is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Technician Responded to a Ticket Technician Responded to a Ticket- Triggers when a technician responded to a ticket. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Customer/Site NameRequired
- Created On
- Business Number
- Domain
- Address
- City
- State
- Country
- Phone
- Fax
- Notes
- Links
- Longitude
- Latitude
- Zip Code
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired
- Technician IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- EmailRequired
- Customer ID
- Customer Name
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Department ID
- Created On
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired
- Ticket IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired
- Technician IDRequired
- CommentRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Ticket TitleRequired
- Ticket DescriptionRequired
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- EndUser ID
- EndUser First Name
- EndUser Last Name
- EndUser Email
- Technician ContactID
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ContactIDRequired
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Archived
- Customer ID
- Customer Name
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Alert IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- EmailRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Days_overdueRequired
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Trigger_info
- OrganizationRequired
- PayRun Status
- PayRun Period Start Date
- PayRun Period End Date
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Purchase Order Status
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Payment_type
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Status
- Change
- Contact
- Trigger_preference
- Copy
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- OrganizationRequired
- InvoiceRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Item CodeRequired
- NameRequired
- Description
- Is SoldRequired
- Sales Unit Price
- Sales Account
- Sales Tax Type
- Is PurchasedRequired
- Purchase Description
- Purchase Unit Price
- Purchase Account
- Purchase Tax Type
- Is TrackedRequired
- Inventory Asset Account
- Cost of Goods Sold Account
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Transaction_typeRequired
- ContactRequired
- Bank AccountRequired
- Date
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Contact NameRequired
- Account_number
- Sales Default Account Code
- Purchases Default Account Code
- Contact Requirements
- Primary Person - First Name
- Primary Person - Last Name
- Primary Person - Email
- Secondary Person - First Name
- Secondary Person - Last Name
- Secondary Person - Email
- Include secondary person in emails sent to contact?
- Phone - Country Code
- Phone - Area Code
- Phone Number
- Fax - Country Code
- Fax - Area Code
- Fax - Number
- Mobile - Country Code
- Mobile - Area Code
- Mobile - Number
- Direct Dial - Country Code
- Direct Dial - Area Code
- Direct Dial - Number
- Address__type_of
- Address - Attention
- Address - Line 1
- Address - Line 2
- Address - City/Town
- Address - State/Region
- Address - Postal/Zip Code
- Address - Country
- Tax_number
- Bank Account Number
- Groups
- Contact_number
- Company_number
- Payment Terms - Invoice Due (days)
- Payment Terms - Type for Sales Invoices
- Payment Terms - Bill Due (days)
- Payment Terms - Type for Purchase Invoices
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- ContactRequired
- Date
- Expiry
- Quote Number
- Reference
- Theme
- Title
- Summary
- Currency
- Amounts Are
- Terms
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Warning_message
- Credit Note IDRequired
- Allocation IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Info
- OrganizationRequired
- First NameRequired
- Middle Names
- Last NameRequired
- Date of BirthRequired
- Title
- EmailRequired
- Gender
- Phone Number
- Mobile Number
- Twitter Username
- Job Title
- Classification
- Termination Date
- Termination Reason
- Income Type
- Employment Type
- Status
- CopyEmployment
- Employment Basis
- Start Date
- Payroll Calendar
- Employee Group Name
- Is Authorised to Approve Leave
- Is Authorised to Approve Timesheets
- Super Fund
- Employee Number
- CopyTaxDeclaration
- Tax File Number
- TFN Exemption Type
- Residency Status
- Tax Scale Type
- Tax Offset Estimated Amount
- Upward Variation Tax Withholding Amount
- Approved Withholding Variation Percentage
- CopyBankAccount
- Statement Text
- Account Name
- BSB Number
- Account Number
- Remainder
- CopyAddress
- Address Line 1
- Address Line 2
- City/Suburb
- State/Region
- Postal Code
- Country
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Contact_nameRequired
- Email_address
- Status
- Date
- Due_date
- Currency
- Url
- Attachment
- Branding_theme
- Reference
- Line_items_type
- Item Code
- Description
- QuantityRequired
- Unit Price
- Account
- Tax Rate
- Tracking
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Document Type
- Document ID or NumberRequired
- Paid ToRequired
- Date
- Currency_rate
- AmountRequired
- Reference
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Contact (supplier)Required
- Date
- Delivery_date
- Order Number
- Reference
- Theme
- Currency
- Tax_type
- Delivery_address
- Attention
- Telephone
- Delivery_instructions
- Attachments
- Purchase Order Status
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Info
- OrganizationRequired
- EmployeeRequired
- First NameRequired
- Middle Names
- Last NameRequired
- Date of BirthRequired
- Title
- EmailRequired
- Gender
- Phone Number
- Mobile Number
- Twitter Username
- Job Title
- Classification
- Termination Date
- Termination Reason
- Income Type
- Employment Type
- Status
- CopyEmployment
- Employment Basis
- Start Date
- Payroll Calendar
- Employee Group Name
- Is Authorised to Approve Leave
- Is Authorised to Approve Timesheets
- Super Fund
- Employee Number
- CopyTaxDeclaration
- Tax File Number
- TFN Exemption Type
- Residency Status
- Tax Scale Type
- Tax Offset Estimated Amount
- Upward Variation Tax Withholding Amount
- Approved Withholding Variation Percentage
- CopyBankAccount
- Statement Text
- Account Name
- BSB Number
- Account Number
- Remainder
- CopyAddress
- Address Line 1
- Address Line 2
- City/Suburb
- State/Region
- Postal Code
- Country
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Quote IDRequired
- Quote Number
- Status
- ContactRequired
- Date
- Expiry
- Reference
- Theme
- Title
- Summary
- Currency
- Amounts Are
- Terms
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Resource typeRequired
- FileRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Search_byRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Email
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Invoice IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Search_byRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Search_byRequired
- Contact NameRequired
- Account_number
- Sales Default Account Code
- Purchases Default Account Code
- Contact Requirements
- Primary Person - First Name
- Primary Person - Last Name
- Primary Person - Email
- Secondary Person - First Name
- Secondary Person - Last Name
- Secondary Person - Email
- Include secondary person in emails sent to contact?
- Phone - Country Code
- Phone - Area Code
- Phone Number
- Fax - Country Code
- Fax - Area Code
- Fax - Number
- Mobile - Country Code
- Mobile - Area Code
- Mobile - Number
- Direct Dial - Country Code
- Direct Dial - Area Code
- Direct Dial - Number
- Address__type_of
- Address - Attention
- Address - Line 1
- Address - Line 2
- Address - City/Town
- Address - State/Region
- Address - Postal/Zip Code
- Address - Country
- Tax_number
- Bank Account Number
- Groups
- Contact_number
- Company_number
- Payment Terms - Invoice Due (days)
- Payment Terms - Type for Sales Invoices
- Payment Terms - Bill Due (days)
- Payment Terms - Type for Purchase Invoices
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 New Alert Created New Alert Created- Triggers when a new alert is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Autopilot Conversation Created Autopilot Conversation Created- Triggers when a new Autopilot conversation is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Autopilot Conversation Status Updated Autopilot Conversation Status Updated- Triggers when a new Autopilot conversation status is updated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Autopilot Conversation Title Created Autopilot Conversation Title Created- Triggers when a new Autopilot conversation title is updated. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 New Site Created New Site Created- Triggers when a new site is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Customer Responded to a Ticket Customer Responded to a Ticket- Triggers when a customer responded to a ticket. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Ticket Status Changed Ticket Status Changed- Triggers when ticket status changed in Atera. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 End User Comment Added End User Comment Added- Triggers when an end user comment is added to an AI conversation. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Conversation IDRequired
- Conversation StatusRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TitleRequired
- Device GUIDRequired
- Customer IDRequired
- Code
- Severity
- Threshold Value 1
- Snoozed End Date
- Additional Information
- Alert Category
- Ticket ID
- Message Template
- Folder ID
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired
- Description
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation ID
- Contact IDRequired
- CommentRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- AlertIDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Ticket IdRequired
- Ticket Title
- Ticket Description
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- Technician ContactID
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired
- Description
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- EmailRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search textRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Ticket IdRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Status
- Type
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Report TypeRequired
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Payment_type
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Project State
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Quote Status
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- OrganizationRequired
- Status
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- OrganizationRequired
- Invoice IDRequired
- NoteRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Credit Note IDRequired
- Invoice IDRequired
- AmountRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- From AccountRequired
- To AccountRequired
- AmountRequired
- Date
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- CodeRequired
- NameRequired
- TypeRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- TypeRequired
- ContactRequired
- Date
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Invoice IDRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Mark Item as a Sales Item?
- Mark Item as a Purchase Item?
- Item Name
- Item CodeRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Contact_nameRequired
- Email_address
- Contact_account_number
- Primary Person - First Name
- Primary Person - Last Name
- Phone - Country Code
- Phone - Area Code
- Phone Number
- Fax - Country Code
- Fax - Area Code
- Fax - Number
- Mobile - Country Code
- Mobile - Area Code
- Mobile - Number
- Direct Dial - Country Code
- Direct Dial - Area Code
- Direct Dial - Number
- Contact Address Type
- Address - Attention
- Address - Line 1
- Address - Line 2
- Address - City/Town
- Address - State/Region
- Address - Postal/Zip Code
- Address - Country
- Contact_tax_number
- Bank Account Number
- Contact Number
- Status
- Date
- Due_date
- Currency
- Url
- Attachment
- Branding_theme
- Number
- Reference
- Sent_to_contact
- Line_items_type
- Item Code
- Description
- QuantityRequired
- Unit Price
- Discount %
- Discount Amount
- Account
- Tax Rate
- Tracking
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- ContactRequired
- Project NameRequired
- Deadline for the project
- Project Estimate
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- ContactRequired
- Repeated Invoice Schedule
- Invoice Creation: Frequency TypeRequired
- Invoice Creation: Frequency (Period)Required
- Due Date Type: Payment TermsRequired
- Set Due Dates (Days)Required
- Start Date:Required
- End Date
- StatusRequired
- Currency
- Branding_theme
- Reference
- Mark as approved for sending?
- Email a copy to Sender?
- Include PDF
- Line Amount Types
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Purchase OrderRequired
- Contact
- Update Method for Line Items
- Date
- Delivery_date
- Line Amount Types
- Purchase Order Number
- Reference
- Branding Theme
- Currency
- Status
- Sent to Contact
- Delivery Address
- Attention To
- Telephone
- Delivery Instructions
- Expected_arrival_date
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Info
- OrganizationRequired
- Invoice_idRequired
- Contact
- Status
- Date
- Due_date
- Expected_payment_date
- Reference
- Branding_theme
- Url
- Currency
- Sent_to_contact
- Attachments
- Invoice_number
- Line_amount_types
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- OrganizationRequired
- Search_byRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Invoice IDRequired
- Include PDF File
- Include Online Invoice URL
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Contact IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Search_byRequired
- Include Online Invoice URL
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Search_byRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- OrganizationRequired
- Search_byRequired
- Mark Item as a Sales Item?
- Mark Item as a Purchase Item?
- Item Name
- Item CodeRequired
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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