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Choose a trigger
A trigger is the event that starts your Zap—like a "Activity Created" from AgencyBloc.
Add your action
An action happens after the trigger—such as "Update Group" in Issuetrak.
You’re connected!
Zapier seamlessly connects AgencyBloc and Issuetrak, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
 Activity Created Activity Created- Triggers when an Activity is created in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Group Created Group Created- Triggers when a Group is created in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Mask SSN Data
- Mask Medicare Beneficiary ID Data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Policy Created Policy Created- Triggers when a Policy is created in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Create Activities Description
- Associated With Description
- Associated With - Record TypeRequired
- Associated With - Record IDRequired
- SubjectRequired
- Notes
- Activity Status - Text
- Activity Status - ID
- Activity Type - Text
- Activity Type - ID
- Activity Priority - Text
- Activity Priority - ID
- Activity Method - Text
- Activity Method - ID
- Activity Date
- Due Date
- Due Date - All Day
- Due Date - Start Date & Time
- Due Date - End Date & Time
- Follow-up User - First Name
- Follow-up User - Last Name
- Follow-up User - ID
- Follow-up Team - Name
- Follow-up Team - ID
- Parent Activity ID
- Attach Files From Zapier
- Example Attachment Input
- Attachment Files & URLs
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Create Individuals Description
- First NameRequired
- Last NameRequired
- Middle Name
- Nickname
- Title
- Date of Birth
- Gender
- Social Security Number
- Driver's License Number
- Deceased Date
- Type - Text
- Type - ID
- Status - Text
- Status - ID
- Medicare Beneficiary ID
- Medicare Effective Date Part A
- Medicare Effective Date Part B
- Smoker Status
- Servicing Agent - First Name
- Servicing Agent - Last Name
- Servicing Agent - Middle Name
- Servicing Agent - ID
- Additional Agent 1 - First Name
- Additional Agent 1 - Last Name
- Additional Agent 1 - Middle Name
- Additional Agent 1 - ID
- Additional Agent 2 - First Name
- Additional Agent 2 - Last Name
- Additional Agent 2 - Middle Name
- Additional Agent 2 - ID
- Additional Agent 3 - First Name
- Additional Agent 3 - Last Name
- Additional Agent 3 - Middle Name
- Additional Agent 3 - ID
- Home Phone Number
- Home Phone Number Ext.
- Business Phone Number
- Business Phone Number Ext.
- Cell Phone Number
- Cell Phone Number Ext.
- Fax Number
- Fax Number Ext.
- Address Type
- Is Primary Address
- Address Street 1
- Address Street 2
- City
- County
- State/Province
- Zip Code
- Email Address
- Secondary Email Address
- Opt-Out Of Emails
- Lead Date
- Lead Source - Text
- Lead Source - ID
- Other Lead Source
- Lead Agent/Affiliate - First Name
- Lead Agent/Affiliate - Last Name
- Lead Agent/Affiliate - Middle Name
- Lead Agent/Affiliate - ID
- Project Code - Text
- Project Code - ID
- Individual Custom Fields Note
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Activity IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Individual IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Email AddressRequired
- First Name
- Middle Name
- Last Name
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Policy IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 New Organization New Organization- Triggers when a new Organization is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- IID of Group To UpdateRequired
- Should the Group only allow agents?
- Name
- Phone Number
- Email Address
- SMS Address
- Primary Organization
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- User IID
- Groups to add to the userRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Group IID
- Organizations to add to the groupRequired
- Allow members of the group, with appropriate permissions, to edit Issues in the selected OrganizationsRequired
- Allow members of the group to see (in lists) users in the selected OrganizationsRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Issue TypeRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- User IID
- Organizations to add to the userRequired
- Allow the user, with appropriate permissions, to edit Issues in the selected OrganizationsRequired
- Allow the user to see (in lists) users in the selected OrganizationsRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- IID of the Organization to updateRequired
- Name
- Is Internal
- Site Title
- Contact Person
- Contact User
- Secondary Contact User
- Tertiary Contact User
- Email
- Phone
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Web Address
- Email Domain
- Reply To Email Name
- Reply To Email Address
- Note
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Can Login
- Should the User be an agent?
- User ID
- First NameRequired
- Last NameRequired
- Display NameRequired
- Phone Number
- Email Address
- SMS Address
- Time ZoneRequired
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary OrganizationRequired
- Redirect After Issue SubmitRequired
- Home PageRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Cause Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Iid exactly matches one of
- Search Name ByRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Match Is Active OnRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Project Title ByRequired
- Search Project Code ByRequired
- Manager IID exactly matches one of
- Organization IID exactly matches one of
- Location IID exactly matches one of
- Match Is Open OnRequired
- Category IID exactly matches one of
- Substatus IID exactly matches one of
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- ParentIid exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- ParentIid exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- User IID matches one of
- Search User ID ByRequired
- Primary Organization Iid exactly matches one of
- Search Display Name ByRequired
- Match Is agent OnRequired
- Search First Name ByRequired
- Search Last Name ByRequired
- Search Phone Number ByRequired
- Search Email ByRequired
- Search SMS Address ByRequired
- Search Address Line One ByRequired
- Search Address Line Two ByRequired
- Search City ByRequired
- Search State ByRequired
- Search Zip/Postal Code ByRequired
- Search Country ByRequired
- Match Can Login OnRequired
- Match Active OnRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 Activity Updated Activity Updated- Triggers when an Activity is updated in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Group Updated Group Updated- Triggers when a Group is updated in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Mask SSN Data
- Mask Medicare Beneficiary ID Data
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 Policy Updated Policy Updated- Triggers when a Policy is updated in AgencyBloc. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Create Groups Description
- Group NameRequired
- DBA
- Description
- Federal Tax ID
- Industry - SIC ID
- Industry - SIC Description
- Industry - ID
- Employee Count
- Website
- Group Type - Text
- Group Type - ID
- Group Status - Text
- Group Status - ID
- Account Manager - ID
- Servicing Agent - First name
- Servicing Agent - Last Name
- Servicing Agent - Middle Name
- Servicing Agent - ID
- Additional Agent 1 - First Name
- Additional Agent 1 - Last Name
- Additional Agent 1 - Middle Name
- Additional Agent 1 - ID
- Additional Agent 2 - First Name
- Additional Agent 2 - Last Name
- Additional Agent 2 - Middle Name
- Additional Agent 2 - ID
- Additional Agent 3 - First Name
- Additional Agent 3 - Last Name
- Additional Agent 3 - Middle Name
- Additional Agent 3 - ID
- Business Phone Number
- Business Phone Number Ext.
- Fax Number
- Fax Number Ext.
- Address Type
- Is Primary Address
- Address Street 1
- Address Street 2
- City
- County
- State/Province
- Zip Code
- Lead Date
- Lead Source - Text
- Lead Source - ID
- Other Lead Source
- Lead Agent/Affiliate - First Name
- Lead Agent/Affiliate - Last Name
- Lead Agent/Affiliate - Middle Name
- Lead Agent/Affiliate - ID
- Project Code - Text
- Project Code - ID
- Group Custom Fields Note
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Create Policies Description
- Policyholder TypeRequired
- Policyholder - ID
- Carrier - Name
- Carrier - ID
- Policy Number
- Premium
- Lives
- Pay Frequency
- Project Code - Text
- Project Code - ID
- Status - Text
- Status - ID
- Coverage Type - Text
- Coverage Type - ID
- App Submit Date
- Effective Date
- Renewal Date
- Term Date
- Signed By - First Name
- Signed By - Last Name
- Signed By - Middle Name
- Signed By - ID
- Account Manager - First Name
- Account Manager - Last Name
- Account Manager - ID
- Servicing Agent - Agency - Name
- Servicing Agent - Agency - ID
- Servicing Agent - Agent Number
- Servicing Agent - Agent Number - ID
- Servicing Agent - First Name
- Servicing Agent - Last Name
- Servicing Agent - Middle Name
- Servicing Agent - ID
- Additional Agent 1 - First Name
- Additional Agent 1 - Last Name
- Additional Agent 1 - Middle Name
- Additional Agent 1 - ID
- Additional Agent 2 - First Name
- Additional Agent 2 - Last Name
- Additional Agent 2 - Middle Name
- Additional Agent 2 - ID
- Additional Agent 3 - First Name
- Additional Agent 3 - Last Name
- Additional Agent 3 - Middle Name
- Additional Agent 3 - ID
- Additional Agent 4 - First Name
- Additional Agent 4 - Last Name
- Additional Agent 4 - Middle Name
- Additional Agent 4 - ID
- Additional Agent 5 - First Name
- Additional Agent 5 - Last Name
- Additional Agent 5 - Middle Name
- Additional Agent 5 - ID
- Group Policy - Renewal Percent
- Group Policy - New Hire Eligibility - Text
- Group Policy - New Hire Eligibility - ID
- Group Policy - Eligibility Hours - Text
- Group Policy - Eligibility Hours - ID
- Group Policy - Rate Method
- Group Policy - Waiting Period
- Group Policy - Classifications
- Group Policy - Notes
- Individual Policy - Pay Method - Text
- Individual Policy - Pay Method - ID
- Individual Policy - Notes
- Individual Policy - Member ID
- Policy Coverage - Carrier Product - Text
- Policy Coverage - Carrier Product - ID
- Policy Coverage - Effective Date
- Policy Coverage - Premium
- Policy Coverage - Renewal Date
- Policy Coverage - Status
- Policy Coverage - Notes
- Policy Coverage - Fees
- Policy Coverage - Override FieldSet
- Policy Custom Fields Note
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Group IDRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Date Of BirthRequired
- First Name
- MIddle Name
- Last Name
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Phone NumberRequired
- First Name
- Middle Name
- Last Name
 ActionThis is an event a Zap performs.SearchFind existing data in your app
 New Group New Group- Triggers when a new group is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 New User New User- Triggers when a new user is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Should this Group be Agent Only?
- Group ID
- Display NameRequired
- Phone Number
- Email Address
- SMS Address
- Primary OrganizationRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- User IID
- Groups to remove from the userRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Group IID
- Organizations to remove from the userRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired
- Is InternalRequired
- Site Title
- Contact Person
- Email
- Phone
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Web Address
- Email Domain
- Reply To Email Name
- Reply To Email Address
- Note
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- User IID
- Organizations to remove from the userRequired
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- IID of User To UpdateRequired
- Can Login
- Active
- Should the User be an agent?
- First Name
- Last Name
- Display Name
- Phone Number
- Email Address
- SMS Address
- Time Zone
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary Organization
- Redirect After Issue Submit
- Home Page
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- IID of User To UpdateRequired
- Can Login
- Active
- Should the User be an agent?
- First Name
- Last Name
- Display Name
- Phone Number
- Email Address
- SMS Address
- Time Zone
- Should times displayed to this user respect Daylight Savings Time?
- Address Line One
- Address Line Two
- City
- State
- Zip/Postal Code
- Country
- Primary Organization
- Redirect After Issue Submit
- Home Page
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Match Is Internal OnRequired
- Search Site Title ByRequired
- Search Contact Person ByRequired
- Search Email ByRequired
- Search Phone ByRequired
- Search Address Line One ByRequired
- Search Address Line Two ByRequired
- Search City ByRequired
- Search State ByRequired
- Search Postal Code ByRequired
- Search Web Address ByRequired
- Search Email Domain ByRequired
- Search Reply To Email Name ByRequired
- Search Reply To Email Address ByRequired
- Search Note ByRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Issue Class Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Match Is Open OnRequired
- Match Should Suppress Email Notifications OnRequired
- Match Is Global Issue OnRequired
- Match Is Child Issue OnRequired
- Match Is First Call Resolution OnRequired
- Severity
- Project
- Configuration Item
- Responsible Department
- Sub Type 1
- Sub Type 2
- Sub Type 3
- Sub Type 4
- Parent Issue
- Closed By
- Reopened By
- Last Activity By
- Issue Type
- Cause
- Class
- Location
- Organization
- Priority
- Substatus
- Assigned To
- Submitted By
- Entered By
- Next Action User
- Search Issue Subject ByRequired
- Search Description ByRequired
- Search Auto Assign Type ByRequired
- Search Submitted Date ByRequired
- Search Entered Date ByRequired
- Search Closed Date ByRequired
- Search Assigned Date ByRequired
- Search Reopened Date ByRequired
- Search Target Date ByRequired
- Search Required By Date ByRequired
- Search Next Action By Date ByRequired
- Search Last Activity Date ByRequired
- Search Escalate Date ByRequired
- Search First Response Time ByRequired
- Search by User Defined Fields?
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Search Message ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Search Description ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- ParentIid exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IID exactly matches one of
- ParentIid exactly matches one of
- Search Name ByRequired
- Created By User IID exactly matches one of
- Modified By User IID exactly matches one of
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Field to search onRequired
 ActionThis is an event a Zap performs.SearchFind existing data in your app
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