A guide to onboarding remote employees

Ashley Priebe Brown / Published March 23, 2020

A successful onboarding program is the first step toward employee satisfaction and productivity. But no matter how well you've streamlined your process, everything changes when you have to do it remotely. How do you make new team members feel supported and included when they've never seen any of their coworkers...


5 tips for communicating on a remote team

Zapier Editorial Team / Published March 23, 2020

At Zapier, our "default to transparency" value means that we communicate in public channels, share information, document our work, and ask questions in a way that helps others do their work more effectively. Emphasis on in a way that helps others do their work more effectively. If you miss...


7 tips for managing remote employees

Janine Anderson / Published March 19, 2020

The skills a good manager needs tend to be similar whether you're working remotely or you're co-located. Your goal—to help your team succeed and grow the business—doesn't change, but there are times when making these things happen remotely means you need a different approach or tool.

I've worked remotely and...


How to build trust on a remote team

Wade Foster / Published March 18, 2020

Whenever folks transition to remote work, they often ask me about accountability. How do remote managers know their people are working? And how can remote employees show their bosses that they're getting stuff done?

The uncertainty here can lead to two common problems: managers end up micromanaging, and employees end...


Build culture in your remote team with automation

Deborah Tennen / Published March 17, 2020

When you can't get peppermint mochas with your team or share every thought that pops into your head with the person at the desk next to yours, how do you stay connected with your coworkers? Folks often worry that remote work will be isolating, but there are plenty of ways...


How to brainstorm remotely

Wade Foster / Published March 17, 2020

There are two standard ways folks brainstorm in an office. One: get in front of a whiteboard and spout off ideas. Two: bounce around the office and hope something sparks your creativity.

You can't do either of those when working remotely—and honestly, that's a good thing.

Bouncing from the coffee...


Not sure when to automate a task? Start here.

Hannah Herman / Published March 16, 2020

Chances are you've automated something without even realizing it.

Do you get an automatic email before calendar events start? That's automation. Do you get a text alert when it's almost time to renew a prescription or to remind you about an upcoming appointment? Automation again!

But if you aren't used...


Why remote work makes disagreement hard—and how to do it anyway

Matt Bowers / Published March 16, 2020

Having diverse viewpoints on a team makes that team better—but only if everyone on the team is willing to communicate those viewpoints. If people are afraid to disagree, then that diversity of perspectives loses much of its value.

At Zapier, our CEO, Wade, encourages us to disagree with each other—and...


Why being a manager is terrible...and wonderful

Scott Williams / Published March 13, 2020

If you told me 20 years ago that I would be a manager—and actually enjoy it—I would've called you a dirty liar. And yet, here I am.

I should back up a bit. My name is Scott, and I'm an Engineering Manager. I've been a manager of some form for...


How to survive on a Slack that's way too busy

Justin Pot / Published March 13, 2020

I can't imagine working without Slack. I also don't know how to get any work done when it's open.

The line between distraction and focus is surprisingly fuzzy, and Slack might be the fuzziest app of them all. This isn't to say that Slack hasn't made work easier. I remember...