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Create sentiment analysis of call center data

  1. When this happensStep 1: New Intelliconference Phone Call Occured

  2. Then do thisStep 2: Create Dictation/Automatic Speech Recognition (ASR)

  3. Then do thisStep 3: Create Sentimental Analysis

Let Zapier take you on a shortcut to the heart of your call center data. Once this integration is set up, new calls will be automatically transcribed to text via SpeechTrans and create a sentimental analysis of that call. With no extra time on your part, you'll see what customers said and how they were feeling when they contacted your call center.

How this SpeechTrans-SpeechTrans integration works

  1. A new call is logged on SpeechTrans
  2. Zapier transcribes it using SpeechTrans
  3. Zapier creates a sentimental analysis using SpeechTrans

Apps involved

  • SpeechTrans
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Connect SpeechTrans + SpeechTrans in Minutes

It's easy to connect SpeechTrans + SpeechTrans and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Dictation/Automatic Speech Recognition Request (ASR)

Triggers when there is a new dictation.

New File Convert and Transcribe

Triggers when there is a New File Convert and Transcribe request.

New Flight Track Request

Triggers when New flight tracking happens

New Human Powered Translation

Triggers when new human powered translation occured.

New Surfi Intelligent Assistant

Triggers when a new surfi intelligent assistant occurs

New Automatic Language Detection and Translation

Triggers when new automatic language detection and translation happens

New Data Analysis Language

Triggers when new data analysis language list requests.

New Human Powered Transcription

Triggers when a new human powered transcription occurs.

New Intelliconference Phone Call Occured

Triggers when new SpeechTrans Intelliconference occured

New Keyword Extraction Request

Triggers when there is a new keyword extraction occurs.