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SpeechTrans

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Create sentiment analysis of call center data

Let Zapier take you on a shortcut to the heart of your call center data. Once this integration is set up, new calls will be automatically transcribed to text via SpeechTrans and create a sentimental analysis of that call. With no extra time on your part, you'll see what customers said and how they were feeling when they contacted your call center.

Let Zapier take you on a shortcut to the heart of your call center data. Once this integration is set up, new calls will be automatically transcribed to text via SpeechTrans and create a sentimental analysis of that call. With no extra time on your part, you'll see what customers said and how they were feeling when they contacted your call center.

  1. When this happens...
    SpeechTransSpeechTrans
    New Intelliconference Phone Call Occured

    Triggers when new SpeechTrans Intelliconference occured

    TriggerScheduled
  2. automatically do this...
    SpeechTransSpeechTrans
    Create Dictation/Automatic Speech Recognition (ASR)

    Triggers when there is a new dictation.

    ActionWrite
  3. then do this!
    SpeechTransSpeechTrans
    Create Sentimental Analysis

    Create sentimental analysis of given text

    ActionWrite
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Supported triggers and actions

What does this mean?
speechtrans logo
speechtrans logo

About SpeechTrans

Convert Speech to Text (Transcribe audio or video files) through Automatic Speech Recognition (ASR) 44 languages, Convert Text to Speech (TTS). Translate text from one language to another.

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  • Documents