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Shopify + Superchat + Delay by Zapier

Send WhatsApp messages via Superchat for newly abandoned Shopify carts

One hour after a customer adds something to their Shopify cart but doesn't complete the purchase, they'll be sent a reminder message via WhatsApp/Superchat to finish the purchase process. You can customize or delete the delay step to suit your needs.

One hour after a customer adds something to their Shopify cart but doesn't complete the purchase, they'll be sent a reminder message via WhatsApp/Superchat to finish the purchase process. You can customize or delete the delay step to suit your needs.

  1. When this happens...
    ShopifyShopify
    New Abandoned Cart

    Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

    TriggerScheduled
  2. automatically do this...
    Delay by ZapierDelay by Zapier
    Delay For

    Waits for a set amount of time before completing your Actions.

    ActionWrite
  3. then do this!
    SuperchatSuperchat
    Send WhatsApp Template

    Sends a whatsapp template.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Shopify triggers, actions, and search

    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Scheduled
    Try It
    • Abandoned Cart Age (Hours)Required

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It
    • BlogRequired

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search

    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search

    New Fulfilled Order

    Triggers when an order is fulfilled (with line item support).

    Trigger
    Instant
    Try It
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shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn moreHelp

Related categories

  • eCommerce
superchat logo
superchat logo

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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delay logo

About Delay by Zapier

Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.

Related categories