Filter by Keyword (Searches in Name, Company, Mobile, Telephone, Address, City, Date Created)

Search in Detail, Company, Mobile, Telephone, Address

Search in Milestone Name, Descriptio, Created Date, Due Date, Status

Ticket invoice id or a list of invoice ids

Possible options: pos, invoice, return. Ignored if {invoice_id}

Includes pos, invoice, or return object inside each payment object, if true.

Returns products related to the shop only. Set to false if you need all products from the franchise.

Search in Project Name,Start Date,End Date,Due Date,Priority,Description,Status,Category,Tag

Search in Task Name, Detail, Priority List Name, List Detail, Tag Name, Created Date, Start Date, Due Date

Retrieve shipments related to this ticket. {id} in /tickets endpoint.

Retrieve shipments related to this customer. {id} in /customers endpoint.

Shipment or Return Shipment tracking number.

Ticket item lines will be included if set to true.

Payments object will be included if the ticket has an invoice paid fully or partially.

When true, the custom fields object will be included if the ticket has data for at least one custom field.

When true, the asset object will be included if the ticket is associated with an asset.

The ticket id of which the comments to be retrieved. {id} in /tickets endpoint.

Search in Name ,Company, Mobile, Telephone ,Address ,City, Date Created

When true, the custom fields object will be included if the customer has data for at least one custom field.

When true, custom fields object will be included if the product has data for at least one custom field.

The ticket reference to to search for. Reference to {id} {ticket_ref} or {ticket_no} in /tickets endpoint.

Valid {statusId} or {statusLabel} of a type 'repair'. In case of {statusLabel}, value must be an exact match. Multiple statuses can be provided in comma separated list. Get valid list of statuses via /statuses endpoint. By default tickets in pipeline will be returned. You can send more than one status with comma separated list.

Valid options EQUAL, NOT-EQUAL, Default is EQUAL. EQUAL and NOT-EQUAL will work as IN and NOT IN when multiple statuses are provided in {status}.

Invoice Created From. {Admin,API,Webshop}

Search in Subject,Description,Appointment Type,Appointment Location,Appointment Date,Created Date

Search in id,name,company,telephone,mobile,email

Searches in the Name, Identifier, Tag, Location and Notes

Search in id, customer name, customer company

Valid options are True, Yes, 1. Assets with Watchout Notes Only

Customer Created From. Valid options are Admin,API,Kiosk,Preset Wizard,Portal,Mailbox,Import,Appointment Wizard

Search in Name,Billing Name,Billing Mobile,Billing Email,Date_Created

Search in Reference,Notes,Category,Created Date

For now there is only one option which is Priority

Search in Milestone Name, Description, Created Date, Due Date, Status

Valid priorities are Important, Normal, Warning.

Status of invoice. Possible values {Paid, Due}

Order item lines will be included if true.

Search in Project Name, Start Date, End Date, Due Date, Priority, Description, Status, Category, Tag

Valid priorities are None, High, Medium, and Low.

Reference to {id} in /projectTasks endpoint.

The project id to search for. Reference to {id} in /project endpoint.

Search in Task Name, Detail, Priority, List Name, List Detail, Tag Name, Created Date, Start Date, Due Date

Valid priorities are None, High, Medium or Low.

Valid Statuses are: completed, not-started, active, overdue, running

Search in First Name,Last Name,Email,Type,Created Date

Search in id, first name, last name, username

Search in id, customer name, mobile, email

Search in id, name, company, telephone, mobile, email

Search in id, name, detail, start date, due date and priority

Search in Stock Created Date,Quantity,Serials,Product Name,Product Condition,Product Code,Product Model,Product Brand,Product Condition,Product Location

Serialize Stock: Valid options are: True/False, Yes/No, 1/0

Internal Use: Valid options are: True/False, Yes/No, 1/0

Breakage: Valid options are: True/False, Yes/No, 1/0

Search in Reference Number,Note,Created Date,Adjusment Date

If true, list tickets with SLA. If false, list tickets without SLA. If not specified, lists all tickets.

Ticket item lines will be included if set to true. (default: false)

Payments object will be included if a ticket has an invoice paid fully or partially.  (default: false)

Custom fields object will be included if the ticket has data for at least one custom field. (default: false)

Valid options EQUAL, NOT-EQUAL. Default is EQUAL

A valid asset uuid. Get via /assets endpoint

Ticket Created From. Valid options are Admin,Customer Portal,Kiosk,Preset Wizard,API,Mailbox,Asset Automation,Appointment Wizard

Search in ticket_short_info, notes, customer.name

Ticket item lines will be included if true.

Valid {presetCategoryId} or {presetCategoryName}. In case of {presetCategoryName}, value must be an exact match. Get valid list of preset categories via /presetCategories endpoint

Valid {brandId} or {brandName}. In case of {brandName}, value must be an exact match. Get valid list of issue types via /brands endpoint

Valid {modelId} or {modelName}. In case of {modelName}, value must be an exact match. Get valid list of issue types via /models endpoint

Valid {issueTypeId} or {issueTypeLabel}. In case of {issueTypeLabel}, value must be an exact match. Get valid list of issue types via /issueTypes endpoint

The ticket id of which the timers are to be retrieved. {id} in /tickets endpoint.

Search in Notes In, Notes Out, Created Date

Asset Name. Maximum length is 50 characters.

Asset identifier. Maximum length is 100 characters.

Asset tag. Maximum length is 50 characters.

Asset location. Maximum length is 50 characters.

Asset Notes will contain any additional information related to the asset

Asset Watchout will contain any critical information related to the asset

RMM Integration Status, please note that this field is managed via the RMM notifications.

A valid customer UUID, or a valid customer name.

Valid {brandId} or {brandName}. In case of {brandName}, value must be an exact match. Get valid list of brands via /brands endpoint. Used in creation of model when model does not exist.

Valid {modelId} or {modelName}. In the case of {modelName}, the value must be an exact match. Get the valid list of models via /models endpoint. The system will create the entity if it does not exist (if the brand is provided).

Valid {assetTypeId} or {assetTypeName}. In the case of {assetTypeName}, the value must be an exact match, otherwise, the resource will return an error. Get the valid list of asset types via /assetTypes endpoint. The system will create the entity if it does not exist.

Provide date in 'dd-mmm-yyyy' format, please note that this field is managed via the RMM notifications.

Valid options are: True/False, Yes/No, 1/0

Valid options are: 3,6,9,12,15,18,21,24,27,30,33,36

Valid options are: 1,2,3,4,5,6,7,8,9,10,11,12

Brand name. Maximum length is 100 characters.

Category name. The maximum length is 100 characters.

Valid {categoryId}. Get valid list of categories via /categories endpoint

Payment Term (due on a fixed date each month) - A positive integer between 1 - 28. The value provided for {paymentTermDays} will be ignored.

Payment Term (due on a fixed date of next month) - A positive integer between 1 - 28. The value provided for {paymentTermDays} and {dueEachMonth} will be ignored.

Valid {taxId}. Get valid list of taxes via shop/taxRateCollection endpoint

Valid {groupId}. Get valid list of model groups via /modelGroups endpoint

Valid {brandId}. Get the valid list of brands via /brands endpoint

Model name. The maximum length is 100 characters.

Valid {StatusId}. Get the valid list of statuses via /statusCollection endpoint

Valid {categoryId}. Get the valid list of categories via /categoryCollection endpoint

Valid Comma Separated tags {tagIds}. Get the valid list of tags via /tagCollection endpoint

A valid customer uuid, or a valid customer name.

Valid Comma Separated leader ids {leaderIds}. Get via /staffs endpoint

Valid Comma Separated member ids {memberIds}. Get via /staffs endpoint

Valid Comma Separated user ids {userIds}.Get via /staffs endpoint

Valid Comma Separated tags {tagIds}.Get valid list of tags via /tagCollection endpoint

Valid {List ID} or {List Name}. Get the valid list of task list via /taskList endpoint. The system will create the entity if the list name does not exist.

Task Progress in percentage from 1 to 100, e.g 10

Valid Comma Separated dependecies {taskIds}.Get valid list of tasks via /taskCollection endpoint

Valid userId. Get valid list of users via shop/user endpoint

Valid {ticketId}. Get valid list of tickets via tickets/tickets endpoint

Valid {customer_id}. Get valid list of customers via customers/customers endpoint

Valid {leadId}. Get valid list of leads via leads/leads endpoint

Valid {supplierId}. Get valid list of suppliers via supplier/supplierCollection endpoint

Valid {taskId}. Get valid list of tasks via projects/task Collection endpoint

Reminder Date and time. Format: dd-mmm-yyyy HH:mm

Valid {statusId} or {statusLabel} of a type 'repair'. In case of {statusLabel}, value must be an exact match, otherwise the resource will return error. Get valid list of statuses via /statuses endpoint

Valid {issueTypeId} or {issueTypeLabel}. In case of {issueTypeLabel}, value must be an exact match, otherwise the resource will return error. Get valid list of issue types via /issuetypes endpoint

Valid {deviceBrandId} or {deviceBrandName}. In the case of {deviceBrandName}, the value must be an exact match. Get the valid list of brands via /brands endpoint. Used in the creation of device model when device model does not exist.

Valid {deviceModelId} or {deviceModelName}. In the case of {deviceModelName}, the value must be an exact match. Get the valid list of models via /models endpoint. The system will create the entity if it does not exist (if the brand is provided).

Provide the date in the following formats
DD-MMM-YYYY (22-Jan-2006)
YYYY-MM-DD (2006-01-22)
MMMM DD YYYY (January 22 2006)

Get via /presets endpoint. This parameter is ignored if {lines} parameter is specified.

Provide the date in the following formats
DD-MMM-YYYY HH:mm:ss (22-Jan-2006 23:04:05)
YYYY-MM-DD HH:mm:ss (2006-01-22 23:04:05)
MMMM DD YYYY HH:mm:ss (January 22 2006 23:04:05)

If true, the invoice will be sent for printing over configured cloud printer(s).

If true, the ticket/customer receipt will be sent for printing over configured cloud printer(s).

If true, the ticket label will be sent for printing over configured cloud printer(s).

Valid tag id.Get the valid list of tags via /tagCollection endpoint

The task UUID is to search for. Valid UUIDs can be found via the /projectTasks endpoint.

The ticket reference to search for. Reference to {id} {ticket_ref} or {ticket_no} in /tickets endpoint.

Youtube,Vimeo,Metacafe,Vevo,Break,Dailymotion,Facebook,Dropbox,OneDrive,GoogleDrive,DirectURL

E.g. if the video URL on YouTube is www.youtube.com/watch?v=XYZ-4657894-XX then we just need "XYZ-4657894-XX" without the double quotes.

Appointment Subject. Maximum length is 100 characters.

Appointment Date and time. Format: dd-mmm-yyyy HH:mm

Valid Options are: InShop,OnSite,PhoneCall

Valid {assetId}. Get the valid list of assets via the customers/assets endpoint

Valid {userId OR userIds (comma separated)}. Get a valid list of users via shop/user endpoint

Send a Reminder On Date and time. Format: dd-mmm-yyyy HH:mm. Notification no 73 must be enabled.

Send Follow-up On Date and time. Format: dd-mmm-yyyy HH:mm. Notification no 74 must be enabled.

Inbound number of the customer in the International phone number format.

A valid phone/mobile number with country phonecode. e.g +44**********

Customer country code in ISO 2 format. e.g. GB for the United Kingdom. If not provided along with the {mobile} field, the shop's country code will be used as default.
see [ISO 3166-1](https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2)

A valid phone number with country phonecode. e.g +44**********

Override custom group discount if it's present. True: works just like default, if the customer group discount is applicable by ignoring the supplied {discount} and {discountLevel} values. False: will ignore customer group discount and instead use the supplied {discount} and {discountLevel} value.

Delivery method id if a shipping cost is being applied.

Valid product types are: product, service

Product name. Maximum length is 100 characters.

Product code. Maximum length is 25 characters.

Product imei. Maximum length is 20 characters.

Valid {categoryId}.Get valid list of categories via /categories endpoint.

Valid {brandId}. Get valid list of brands via /brands endpoint

Valid {modelId}. Get valid list of models via /models endpoint.

Valid Comma Separated models {modelIds}. Get valid list of models via /models endpoint

Provide date in 'dd-mmm-yyyy hh:mm' format.

Valid {warrantyId}. Get valid list of warranties via /warranties endpoint

This is the RMM Asset id stored in MGR in the RMM Integration Tab as "RMM Asset ID".

RMM software links to the alert detail to display additional information.

Valid {productId}.Get valid list of products via /products endpoint

Stock expired date in 'dd-mmm-yyyy hh:mm' format

Provide adjustment date in 'dd-mmm-yyyy hh:mm' format

Adjustment Reference Number. The maximum length is 50 characters.

The ticket reference to which the comment is being posted. Reference to {id} {ticket_ref} or {ticket_no} in /tickets endpoint.

Valid {statusId} or {statusLabel} of a type 'repair_notes'. In case of {statusLabel}, value must be an exact match, otherwise the resource will return error. Get valid list of statuses via /statuses endpoint.

The type of comment. Valid options are 'Private', 'Public'

The ticket reference to which the timer is being posted. Reference to {id} {ticket_ref} or {ticket_no} in /tickets endpoint.

Provide date in 'dd-mmm-yyyy hh:mm:ss' format

Any additional information goes in the notes.

The project id to delete. Reference to {id} in /project endpoint.

Reference to {id} in /projectMessages endpoint.

The asset id to search for. Reference to {id} in /assets endpoint.

Valid {brandId} or {brandName}. In the case of {brandName}, the value must be an exact match. Get the valid list of brands via /brands endpoint. Used in the creation of a model when a model does not exist.

Valid {assetTypeId} or {assetTypeName}. In the case of {assetTypeName}, the value must be an exact match, otherwise, the resource will return an error. Get the valid list of asset types via /assetTypes endpoint.

Brand name. The maximum length is 100 characters.

The ID of the category you want to update.

Valid {categoryId}.Get valid list of categories via /categories endpoint

Valid {modelId}. Get valid list of models via /models endpoint

Valid {taxId}. Get valid list of taxes via shop/taxRateCollection endpoint.

Valid {supplierId}. Get valid list of suppliers via supplier/supplierCollection endpoint.

Valid {warrantyId}. Get valid list of warranties via /warranties endpoint.

Product stock quantity if you want to add stock (Must be greater than 0)

Valid {stockId}. Get a valid list of stock via /stock endpoint

Adjustment Reference Number. Maximum length is 50 characters.

Update Other Stock Serials (Warranty Term In Days).Valid options are: True/False, Yes/No, 1/0

If true, the invoice will be created if it does not exist already or will be updated if it exists.

API docs for MyGadgetRepairs are located here https://docs.mygadgetrepairs.com/api/public-api/

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

MyGadgetRepairs gives you tracking, inventory management, invoicing, point of sale and much more. Trusted by hundreds of users across the globe.

MyGadgetRepairs

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